General Insurance Operations ( Executive )

MRMC Consultants Sdn Bhd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A consulting firm in Kuala Lumpur seeks a General Insurance Operations Executive to support daily insurance operations and enhance client relationships. This entry-level role is ideal for fresh graduates with a Bachelor's in a relevant field. Key responsibilities include managing insurance transactions, providing exceptional service, and collaborating with underwriters. The candidate should possess strong communication skills in English and Bahasa Malaysia. Benefits include health insurance, annual leave, and more.

Benefits

Annual Leave

EPF

Health Insurance

Medical Leave

SOCSO

Compassionate Leave

Company Trip

Qualifications

• Bachelor's Degree required; fresh graduates encouraged to apply.
• Comprehensive knowledge of insurance products and features.
• Basic understanding of sales and marketing principles.

Responsibilities

• Assist in daily operations of insurance policies.
• Maintain accurate records of insurance transactions.
• Provide excellent customer service by addressing client inquiries.
• Collaborate with underwriters to assess risks.
• Support sales and marketing with product knowledge.
• Develop strong relationships with clients and providers.
• Stay updated on industry trends and regulations.

Skills

General Insurance operations proficiency

Strong client relationship management

Negotiation skills

Effective communication in English

Effective communication in Bahasa Malaysia

Education

Bachelor's Degree in a relevant field

Job description

General Insurance Operations (Executive)

Requirements

• Possess a Bachelor's Degree in a relevant field.
• Entry-level position; fresh graduates are encouraged to apply.
• Proficiency in General Insurance operations and processes.
• Strong client relationship management skills to build and maintain client trust.
• Comprehensive knowledge of various insurance products and their features.
• Excellent negotiation skills to secure favorable terms for clients.
• Effective communication skills in both English and Bahasa Malaysia, both written and verbal.
• Basic understanding of sales and marketing principles related to insurance products.

Responsibilities

• Assist in the daily operations of general insurance policies, including policy issuance, endorsements, and renewals.
• Maintain accurate and up-to-date records of all insurance transactions and client interactions in the company's database.
• Provide excellent customer service by addressing client inquiries, resolving issues, and processing claims efficiently.
• Collaborate with insurance underwriters to assess risks and negotiate policy terms and conditions.
• Support the sales and marketing team by providing product knowledge and assisting in client presentations.
• Develop and maintain strong relationships with clients, insurance providers, and other stakeholders.
• Stay updated on industry trends, regulations, and new insurance products to provide informed advice to clients.

Benefits

• Annual Leave
• EPF
• Health Insurance
• Medical Leave
• SOCSO
• Compassionate Leave
• Company Trip