Fully Remote Customer Service Role | Mandarin & English Required

Tribe Digital; Remote; MYR 20,000 - 100,000; Full time

Job summary

A leading customer service provider is seeking bilingual individuals for a fully remote Customer Service Role that requires fluency in Mandarin and English. The position focuses on providing premium support for a major mobile gaming platform. Ideal candidates will have strong communication skills, a background in customer support, and the ability to multitask in a dynamic online environment. This full-time role offers a base salary of RM3,000 per month with complete paid training.

Benefits

Fully remote work

Complete paid training

No commute

Qualifications

• Excellent verbal and written communication skills in Mandarin and English.
• Background in customer support or call center operations.
• Ability to manage multiple tasks and comfort with various computer platforms.

Responsibilities

• Provide premium customer support for a major mobile gaming platform.
• Handle various tasks in a fast-paced online setting.
• Collaborate with team members to achieve service goals.

Skills

Fluent in Mandarin

Fluent in English

Problem-solving skills

Multi-tasking

Team-oriented

Education

High school diploma

Job description

Fully Remote Customer Service Role | Mandarin & English Required

Tribe is looking for talented bilingual individuals to provide premium customer support for a major mobile gaming platform. This is a 100% remote opportunity.

Key Responsibilities:

We need individuals who are not only fluent in Mandarin and English but are also natural problem-solvers, adept at handling various tasks in a fast-paced online setting. If you’re passionate about service and hitting goals, we want you!

Ideal Candidate Profile:

Excellent verbal and written communication skills in both Mandarin and English.

Comfortable managing multiple tasks and mastering different computer platforms.

Has a background in customer support, call center operations, or similar client-focused roles.

A team-oriented individual with at least a high school diploma.

Enjoy These Perks:

Fully remote (WFH), full-time role with no commute.

Base salary of RM3,000 per month.

Complete paid training provided.

Think this role suits you? Submit your application to 0 1126210351 (Jeselyn) now to kickstart the process. Successful candidates will be invited for an online interview to begin the process!

Job Type: Full-time

Application Question(s):

Can you attend an interview on either Tuesday or Thursday, anytime between 2:00 PM and 3:30 PM?

Are you agreeable to a monthly salary of RM3,000?

Can you commit to rotational shift which may include midnight and weekend schedules?

Do you have prior experience working in customer service or call center environments?

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