FULL TIME RETAIL SALES ASSISTANT - CASEBANG @ SUNWAY PYRAMID (OPENING ON DEC)

RPG Commerce; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A dynamic retail brand in Selangor is seeking a full-time Retail Sales Assistant to provide exceptional customer service and assist in driving sales. Ideal candidates should be fluent in English and Bahasa Malaysia, possess strong communication skills, and have previous retail experience. This role involves maintaining store standards, engaging customers, and supporting inventory management. The company offers benefits such as EPF, SOCSO, EIS, and continuous professional development opportunities.

Benefits

On-the-Job training

Friendly working environment

Career progression opportunities

Travel allowance

Qualifications

• Fluency in English & Bahasa Malaysia; Mandarin/Tamil is an advantage.
• Experience with POS systems and payment terminals.
• Strong communication and interpersonal skills.

Responsibilities

• Achieve high retail operations standards.
• Assist customers in identifying and purchasing products.
• Handle customer enquiries and complaints professionally.
• Share brand and product knowledge with customers.
• Manage weekly restocking and inventory updates.
• Work 6 days a week, including weekends.

Skills

Fluent in English

Fluent in Bahasa Malaysia

Strong communication skills

Interpersonal skills

Tools

Outlet POS system

Credit card terminals

Job description

FULL TIME RETAIL SALES ASSISTANT - CASEBANG @ SUNWAY PYRAMID (OPENING ON DEC)

About us

CASEBANG is an innovative brand specializing in customizable smartphone cases. They introduced the first replaceable magnetic back cover phone case, allowing users to effortlessly swap styles to match their mood or outfit. This design not only offers aesthetic versatility but also helps reduce environmental waste by minimizing the need for multiple cases. CASEBANG's products are compatible with various phone models, including iPhone and Samsung devices, and support MagSafe accessories. The brand has also collaborated with popular franchises like Pokémon to offer unique and trendy designs, combining style with functionality to deliver a personalized and practical user experience.

Please do visit our official website and social media to have a closer look at our products:
Website: https://www.casesvault.com/pages/about-us.
Tiktok: https://www.tiktok.com/@shopcasebangmy?_t=ZS-8yVJtOxxmoU&_r=1
Instagram: https://www.instagram.com/shopcasebang_myigsh=MWE1b200MW9uMmJlYQ==

Job Description

To be successful as a shop assistant, you should be customer-oriented, driven and passionate about driving sales and sharing the brand & product knowledge. Ultimately, an outstanding shop assistant should demonstrate effective communication skills and achieve exceptional customer service at all times.

Requirements

Able to communicate fluently in English & Bahasa Malaysia (Mandarin/Tamil proficiency will be an added advantage).

Able to adapt to using outlet POS system, credit card terminals.

Have strong communication and interpersonal skills.

Previous retail working experience will be an added advantage.

Responsibilities

Achieve and maintain the best in-store retail operations standards.

Welcome customers into the store & helping customers to identify and purchase products.

Attend to customers’ enquiries & complaints and able to resolve with high professionalism.

Learn and share brand & product knowledge with customers.

Oversee weekly restocking & inventory updates.

Work 6 days a week, able to work on weekends.

EPF, SOCSO and EIS provided

Travel allowance provided

Additional Benefits

On-the-Job ongoing training and professional development.

Friendly and supportive working environment.

Structured Career Progression and Job Promotion.

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