Full-Stack Production Support Engineer - Incident Response

Singtel Group; Kuala Lumpur; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading telecommunications company in Kuala Lumpur is seeking a Software Engineer responsible for troubleshooting and resolving customer-impacting issues. The ideal candidate will have a bachelor's degree in a related field and 3-5 years of professional experience with strong proficiency in back-end technologies like Node.js and Java. They should excel in a collaborative environment while maintaining production stability and supporting applications. Apply to join a dynamic team with opportunities for growth.

Qualifications

• 3-5 years of professional experience as a tech ops/support engineer with a strong focus on web application development.
• Excellent problem-solving skills and ability to work effectively in a fast-paced, collaborative environment.
• Strong communication skills to articulate technical concepts to both technical and non-technical stakeholders.

Responsibilities

• Deploy new releases and environments for applications.
• Respond to emails and incident tickets, maintaining issue ownership.
• Build and maintain scalable deployments globally.
• Monitor and maintain production environment stability.
• Perform production support activities and coordinate with the Application Development Team to resolve issues.

Skills

Node.js

Java

Springboot

Kafka

RabbitMQ

Apache Flink

Apache NiFi

Docker

PostgreSQL

Elasticsearch

AWS

Azure

Google Cloud

Atlassian suites

Education

Bachelor's degree in Computer Science, Software Engineering, or a related field

Job description

A leading telecommunications company in Kuala Lumpur is seeking a Software Engineer responsible for troubleshooting and resolving customer-impacting issues. The ideal candidate will have a bachelor's degree in a related field and 3-5 years of professional experience with strong proficiency in back-end technologies like Node.js and Java. They should excel in a collaborative environment while maintaining production stability and supporting applications. Apply to join a dynamic team with opportunities for growth.