Front Office (Receptionist)

LOOP on Leith Hotel; George Town; On-site; MYR 20,000 - 100,000; Full time

Job summary

A reputable hospitality establishment in George Town, Malaysia is seeking a dedicated front desk staff member. You will be responsible for greeting guests, managing check-in and check-out procedures, and ensuring the front desk is organized and welcoming. Ideal candidates will have excellent communication skills and a professional demeanor. Join a dynamic team where your contributions to guest satisfaction will be valued.

Responsibilities

• Greet and welcome guests and customers professionally.
• Handle check-in and check-out procedures efficiently.
• Manage front desk email communications and respond to inquiries.
• Ensure reception area is clean, organized, and presentable.

Job description

Greet and welcome guests and customers professionally.

• Answer the incoming calls promptly.
• Handle check-in and check-out procedures efficiently.
• Sell, register and assign rooms to incoming guests and ensure that the details in the registration card are properly filled.
• Manage front desk email communications and respond to inquiries.
• Ensure reception area is clean, organized, and presentable at all times.
• Receive, sort, and distribute mail, documents, and courier packages.
• Provide administrative support such as filing, photocopying, and data entry.
• Any other assignments/tasks assigned by your Superior.