Front Office Assistant

Genting Malaysia Berhad; Genting Highlands; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading leisure and hospitality company in Genting Highlands, Malaysia is seeking candidates for a customer service role. You will be responsible for handling check-in and check-out transactions, managing guest reservations, and computing bills. The ideal candidate must have at least an SPM qualification or a Diploma in Hotel Management, and be fluent in English and Bahasa Malaysia. This position offers exciting career growth opportunities in a dynamic environment.

Qualifications

• Minimum SPM is required, with preference for Diploma/Certificate in Hotel Management.
• Height requirements: 160 cm for male and 157 cm for female.
• Must be able to converse in English and Bahasa Malaysia.
• Knowledge of Chinese dialects is an advantage.

Responsibilities

• Handle check-in and check-out transactions.
• Key in customer data in GHPMS.
• Compute bills, collect payments, and make changes for guests.
• Make and confirm reservations.
• Post charges to guest folio.
• Make restaurant or entertainment reservations for guests.

Skills

Customer service

Communication skills in English

Knowledge of hotel operations

Pleasant personality

Education

Diploma / Certificate in Hotel Management

Job description

Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia.

With over 50 years of experience and milestones, Genting Malaysia is currently expanding and transforming Resorts World Genting into the leading tourism and entertainment hub via the Genting Integrated Resort Transformation Plan. Under this plan, flagship projects include Skytropolis Indoor Theme Park, the outdoor theme park - Genting SkyWorlds - and the adjacent shopping complex - SkyAvenue, which houses some of the most prestigious lifestyle brands from around the world. The plaza also features a state-of-the-art cable car system, which connects SkyAvenue to the mid-hill Genting Highlands Premium Outlets, carrying up to 3,600 passengers per hour per way.

If you are searching for a dynamic career full of exciting growth opportunities; look no further and join us today!

Job Description

• To handle check-in and check-out transaction
• To key in customer date in GHPMS
• Computes bill, collects payment, and makes change for guests
• Makes and confirms reservations
• Posts charges such as room, food, liquor, or telephone, to guest folio
• Makes restaurant, transportation, or entertainment reservations for guests

Job Requirement

• Minimum SPM, preferable those who possess Diploma / Certificate in Hotel Management
• Height: 160 cm for male and 157 cm for female
• Ability to converse in English and Bahasa Malaysia
• Pleasant personality
• Knowledge in Chinese dialects will be an added advantage

Be part of an exciting history-in-the-making, help shape the future with us. This is a golden opportunity for you to establish a strong foundation for a great career within the company.Apply now!

Job Segment:Hotel Reception, Secretary, Administrative Assistant, Hospitality, Administrative

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