Front Desk Receptionist

Dream Clinic; George Town; On-site; MYR 20,000 - 100,000; Full time

Job summary

A modern clinic in George Town, Penang is seeking a Front Desk Receptionist. Responsibilities include greeting patients, managing appointments, and maintaining reception area order. The ideal candidate excels in communication, has knowledge of medical terminology, and can multitask effectively. This role offers a supportive work environment, opportunities for growth, and various benefits including annual leave and performance bonuses.

Benefits

Group Commission

Education support

Uniform & Training Provided

Bonus / yearly increment based on performance

Annual Leave

Miscellaneous allowance

Monthly Celebration

Qualifications

• Previous experience as Front Desk, Receptionist, Beautician or similar role is an added advantage.
• Experience in using computer software for scheduling and billing.
• Willingness to learn about the clinic's services and products.

Responsibilities

• Greeting and welcoming patients and visitors.
• Managing appointment scheduling and confirming appointments.
• Handling patient registration and updating their information.
• Coordinating with medical staff for smooth patient flow.
• Maintaining cleanliness and organization at the reception area.
• Assisting with administrative tasks like filing and data entry.

Skills

Excellent communication and interpersonal skills

Knowledge of medical terminology

Strong organizational skills

Ability to multitask

Job description

岗位职责

• 迎接和欢迎患者和访客。
• 管理预约安排并确认预约。
• 处理患者登记并在系统中更新患者信息。
• 与医务人员协调，确保患者流程顺畅。
• 在接待区保持清洁和组织。
• 协助处理文件、数据录入和库存管理等行政任务。
• 协助创建和管理销售文件，包括发票、收据等。
• 遵守有关患者信息的保密和隐私法规。
• 执行指派的其他临时任务、项目及工作要求。

Job Responsibilities

• Greeting and welcoming patients and visitors.
• Managing appointment scheduling and confirming appointments.
• Handling patient registration and updating patient information in the system.
• Coordinating with medical staff to ensure smooth patient flow.
• Maintaining cleanliness and organization at the reception area.
• Assisting with administrative tasks such as filing, data entry, and inventory management.
• Assist in create and manage sales document include invoices, receipts etc.
• Adhering to confidentiality and privacy regulations regarding patient information.
• Any ad-hoc duties that may be assigned from time to time.

Job Requirements

• Excellent communication and interpersonal skills.
• Knowledge of medical terminology and procedures related to aesthetic treatments.
• Experience in using computer software for scheduling, billing, and managing patient records.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Work experience as Front Desk, Receptionist, Beautician or similar role is an added advantage.
• Willingness to learn about the clinic's services, products, and procedures to provide accurate information to patients.

BENEFITS

• Group Commission
• Education support
• Uniform & Training Provided
• Bonus / yearly increment based on performance
• Early confirmation based on performance
• Annual Leave
• Miscellaneous allowance
• KWSP, SOCSO & EIS
• Monthly Celebration

🌟 Why Join Us

• Supportive and collaborative work environment.
• Opportunities for growth and professional development.
• Exposure to multi-department operations and financial processes.
• Benefits include: Annual leave, medical coverage, and performance bonus.