Front Desk Manager Assistant Club Med Cherating

Club Med; Malacca City; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading international resort company in Malacca, Malaysia is looking for a Front Desk Manager Assistant. The ideal candidate will assist the Reception Manager in managing guest relations, promote internal sales, and ensure quality standards are met. This role requires sociability and multilingual skills. Opportunities to engage in various activities will be provided.

Benefits

Access to resort infrastructure and activities

Opportunities for training and personal development

Qualifications

• Ability to build trusting relationships with guests.
• Experience in reception or similar role is a plus.
• Comfortable interacting in multiple languages.

Responsibilities

• Assist Reception Manager in organizing and managing reception.
• Control the till and manage rooms and transfers.
• Promote internal sales and resolve guest requests.

Skills

Sociable and able to connect with guests

Multilingual

Helpful and attentive

Job description

You are

• Sociable, you know how to connect with our guests and build a trusting relationship.
• Helpful and attentive, finding the right solution for all our guests.
• Multilingual, you master at least two languages and are comfortable with international guests.

You will

• Relay by your actions and your presence at the reception the directives and the priorities fixed by the Reception Manager.
• Assist Reception Manager in the organization and management of reception and the coordination with other services (housekeeping, restaurant, maintenance…)
• Participate and control the till of the reception, of the deposit of valuables, and the management of the rooms and transfers
• Accompany and train the reception team
• Application of Club Med’s quality standards as well as hygiene and safety rules
• Promote internal sales (overnight stays, room upgrades and meals)
• Control and solve all requests, comments and incidents which are brought up by our clients

In becoming a G.O Front Desk Manager Assistant, you will benefit from the infrastructures and activities offered by Club Med. And if you get the urge, you can even step on stage to show your talent!

So what are you waiting for? Pack your bags!

All our positions are open to people with disabilities.