Front Desk Manager Assistant Club Med Cherating

Club Med; Johor Bahru; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading resort company in Johor Bahru is looking for a G.O Front Desk Manager Assistant. In this role, you'll connect with guests, manage reception operations, and promote internal sales. Candidates should be sociable, helpful, and multilingual. An opportunity to train the reception team is also available. Join us for a fulfilling experience in a vibrant environment.

Qualifications

• Ability to connect with guests and build trusting relationships.
• Excellent problem-solving skills and attention to detail.
• Proficiency in at least two languages.

Responsibilities

• Support the Reception Manager in organizing and managing front desk operations.
• Assist in the coordination with housekeeping, restaurant, and maintenance services.
• Control and manage reception till, deposits, and room transfers.
• Train and accompany the reception team.
• Adhere to quality standards and hygiene rules.

Skills

Sociable

Helpful and attentive

Multilingual

Job description

You are

• Sociable, you know how to connect with our guests and build a trusting relationship.
• Helpful and attentive, finding the right solution for all our guests.
• Multilingual, you master at least two languages and are comfortable with international guests.

You will

• Relay by your actions and your presence at the reception the directives and the priorities fixed by the Reception Manager.
• Assist Reception Manager in the organization and management of reception and the coordination with other services (housekeeping, restaurant, maintenance…)
• Participate and control the till of the reception, of the deposit of valuables, and the management of the rooms and transfers
• Accompany and train the reception team
• Application of Club Med’s quality standards as well as hygiene and safety rules
• Promote internal sales (overnight stays, room upgrades and meals)
• Control and solve all requests, comments and incidents which are brought up by our clients

In becoming a G.O Front Desk Manager Assistant, you will benefit from the infrastructures and activities offered by Club Med. And if you get the urge, you can even step on stage to show your talent!

So what are you waiting for? Pack your bags!

All our positions are open to people with disabilities.