Front Desk Manager Assistant Club Med Cherating

Club Med; Ipoh; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading international resort company in Ipoh is seeking a G.O Front Desk Manager Assistant to manage reception operations, ensure high-quality service, and train team members. The ideal candidate will be sociable, multilingual, and attentive to detail. Join us to enjoy a dynamic work environment and numerous guest interactions.

Benefits

Access to resort activities

Opportunity to showcase talents

Qualifications

• Must be sociable and able to connect with guests.
• Experience in customer service is a plus.
• Fluency in at least two languages required.

Responsibilities

• Assist in managing reception and coordinating with other services.
• Control till operations and room management.
• Train the reception team and enforce quality standards.

Skills

Sociability

Multilingualism

Attention to detail

Job description

You are

• Sociable, you know how to connect with our guests and build a trusting relationship.
• Helpful and attentive, finding the right solution for all our guests.
• Multilingual, you master at least two languages and are comfortable with international guests.

You will

• Relay by your actions and your presence at the reception the directives and the priorities fixed by the Reception Manager.
• Assist Reception Manager in the organization and management of reception and the coordination with other services (housekeeping, restaurant, maintenance…)
• Participate and control the till of the reception, of the deposit of valuables, and the management of the rooms and transfers
• Accompany and train the reception team
• Application of Club Med’s quality standards as well as hygiene and safety rules
• Promote internal sales (overnight stays, room upgrades and meals)
• Control and solve all requests, comments and incidents which are brought up by our clients

In becoming a G.O Front Desk Manager Assistant, you will benefit from the infrastructures and activities offered by Club Med. And if you get the urge, you can even step on stage to show your talent!

So what are you waiting for? Pack your bags!

All our positions are open to people with disabilities.