Front Desk Manager Assistant Club Med Cherating

Club Med; George Town; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading international resort company is seeking a Front Desk Manager Assistant in George Town, Penang. This role involves connecting with guests, managing reception duties, and training staff. Ideal candidates are sociable and multilingual, with a strong focus on customer service. Join us to help create memorable experiences for our guests!

Qualifications

• Ability to connect with guests and build trust.
• Experience in managing reception duties.
• Proficient in at least two languages.

Responsibilities

• Assist with organization and management of reception.
• Control till operations and manage room assignments.
• Train and accompany the reception team.
• Apply quality standards and safety rules.
• Promote internal sales and manage client requests.

Skills

Sociable

Helpful and attentive

Multilingual

Job description

You are

• Sociable, you know how to connect with our guests and build a trusting relationship.
• Helpful and attentive, finding the right solution for all our guests.
• Multilingual, you master at least two languages and are comfortable with international guests.

You will

• Relay by your actions and your presence at the reception the directives and the priorities fixed by the Reception Manager.
• Assist Reception Manager in the organization and management of reception and the coordination with other services (housekeeping, restaurant, maintenance…)
• Participate and control the till of the reception, of the deposit of valuables, and the management of the rooms and transfers
• Accompany and train the reception team
• Application of Club Med’s quality standards as well as hygiene and safety rules
• Promote internal sales (overnight stays, room upgrades and meals)
• Control and solve all requests, comments and incidents which are brought up by our clients

In becoming a G.O Front Desk Manager Assistant, you will benefit from the infrastructures and activities offered by Club Med. And if you get the urge, you can even step on stage to show your talent!

So what are you waiting for? Pack your bags!

All our positions are open to people with disabilities.