Front Desk Guest Experience Specialist

361064P; Alor Setar; On-site; MYR 20,000 - 100,000; Full time

Job summary

A hospitality company in Alor Setar, Kedah is seeking a Front Desk Officer to join their team. The ideal candidate will be polished and reliable, responsible for welcoming guests, managing reservations, and coordinating with departments to provide excellent customer service. This role offers an attractive remuneration package, performance-based incentives, and opportunities for career growth within a supportive team environment.

Benefits

Attractive remuneration package

Performance-based incentives

Training and development opportunities

Qualifications

• Minimum Diploma in any field.
• Polished, friendly, and professional appearance is required.
• Ability to work night shift, including weekends and holidays is necessary.

Responsibilities

• Welcome guests warmly, check them in/out.
• Manage reservations and guest inquiries with professionalism.
• Coordinate with housekeeping and maintenance to fulfill guest needs.

Skills

Excellent communication

Interpersonal skills

Problem-solving abilities

Multitasking skills

Basic computer literacy

Education

Minimum Diploma in any field

Tools

MS Office

Job description

A hospitality company in Alor Setar, Kedah is seeking a Front Desk Officer to join their team. The ideal candidate will be polished and reliable, responsible for welcoming guests, managing reservations, and coordinating with departments to provide excellent customer service. This role offers an attractive remuneration package, performance-based incentives, and opportunities for career growth within a supportive team environment.