Front Desk & Guest Experience Concierge

CelcomDigi; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading telecommunications company in Malaysia is seeking a Guest Relations / Receptionist. This role serves as the first point of contact for visitors, managing front desk operations and providing administrative support. The ideal candidate has experience in customer service, excellent communication skills, and is proficient in Microsoft Office. This is a 6-month temporary contract position in Petaling Jaya, offering the opportunity to be a key part of a dynamic team.

Qualifications

• Working experience in front desk or customer service roles.
• Ability to manage visitor registrations and inquiries efficiently.
• Strong interpersonal skills and professional demeanor.

Responsibilities

• Serve as the first point of contact for visitors.
• Manage front desk operations and answer incoming calls.
• Ensure compliance with safety and company procedures.

Skills

Excellent communication skills

Customer service orientation

Problem-solving abilities

Attention to detail

Multitasking abilities

Education

Diploma or equivalent in Business Administration

Tools

Microsoft Office (Word, Excel, Outlook, PowerPoint)

Visitor Management Systems (VMS)

Job description

A leading telecommunications company in Malaysia is seeking a Guest Relations / Receptionist. This role serves as the first point of contact for visitors, managing front desk operations and providing administrative support. The ideal candidate has experience in customer service, excellent communication skills, and is proficient in Microsoft Office. This is a 6-month temporary contract position in Petaling Jaya, offering the opportunity to be a key part of a dynamic team.