Front Desk & CRM Admin — Fitness Studio with Growth & Perks

JUZ FIT MANAGEMENT SDN BHD; Puchong; On-site; MYR 20,000 - 100,000; Full time

Job summary

A fitness and wellness studio in Puchong Jaya is seeking a Front Desk & CRM Admin to manage daily operations, customer service, and assist with class scheduling. The ideal candidate possesses strong customer service skills and at least 1 year of experience in a similar role. They should be organized, proactive, and able to communicate in both English and basic Mandarin. This role offers a competitive salary of RM2,500 – RM3,000, performance bonuses, and opportunities for career growth.

Benefits

Performance bonus

Sales incentive

Training provided

Staff gym & class benefits

Qualifications

• Minimum 1 year experience in admin / front desk / customer service.
• Positive attitude and willingness to learn.
• Able to work weekends and shift hours.

Responsibilities

• Handle daily front desk operations and greet customers.
• Reply and follow up enquiries via WhatsApp, Instagram & Facebook.
• Manage class schedules, appointments & attendance records.

Skills

Customer service

Organizational skills

Communication in English

Basic Mandarin

Proficiency in Google Sheets / Excel

Job description

A fitness and wellness studio in Puchong Jaya is seeking a Front Desk & CRM Admin to manage daily operations, customer service, and assist with class scheduling. The ideal candidate possesses strong customer service skills and at least 1 year of experience in a similar role. They should be organized, proactive, and able to communicate in both English and basic Mandarin. This role offers a competitive salary of RM2,500 – RM3,000, performance bonuses, and opportunities for career growth.