
Enable job alerts via email!
A recruitment agency in Petaling Jaya is seeking a candidate for a cybersecurity role. The ideal candidate will monitor security alerts, investigate incidents, and produce reports. Fresh graduates are encouraged to apply, particularly those with skills in English and Japanese. The position includes a shift rotation and offers a language allowance.
Monitor and report on all security related alerts, incidents and breaches and provide assistance in the investigation and resolution of security incidents.
Investigate spam emails reported by users.
Produce monthly security reports for the clients.
Manage all customer interaction in a professional manner.
Utilize internal guidelines to properly fulfill client requests and resolve incidents received via email and internal ticketing system in a timely and detail-oriented manner.
Analyze and assess security incidents and escalate to appropriate internal team for additional assistance.
Assist customer to effectively implement corporate security policies on existing information system.
Any other related work requested by the Lead/Head to support the achievement of the department's strategies and objectives.
Working hour: 8am - 5 pm (Shift rotation)
Language allowance provided