Freelance Logistics Admin

Freelancing; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Part time

Job summary

A technology solutions provider in Kuala Lumpur is seeking a Freelance Logistics Admin to assist their logistics team by managing customer inquiries and maintaining accurate records. The ideal candidate should have a Diploma and be proficient in English and Malay. This role requires strong multitasking abilities and familiarity with Microsoft Office. Competitive compensation of RM1500 monthly is offered.

Benefits

Birthday Leave

Annual Leave (where applicable)

Qualifications

• Minimum qualification: Diploma in any field.
• Strong proficiency in English and Malay (verbal and written).
• Tech-savvy with a good command of Microsoft Office.

Responsibilities

• Handle customer inquiries professionally via phone, email, and chat.
• Maintain accurate and updated records of customer and logistics data.
• Assist in tracking shipments and scheduling deliveries.

Skills

Detail-oriented

Reliable

Proficiency in English

Proficiency in Malay

Multitasking

Education

Diploma in any field

Tools

Microsoft Office

Job description

We, SummitNext Technologies Sdn. Bhd., are a BPO and Technology Solutions provider, where innovation meets excellence.

As part of our ongoing expansion, we are looking for a Freelance Logistics Admin to support our logistics team in delivering exceptional service to our esteemed clients. This role is ideal for someone who is detail-oriented, reliable, and eager to gain experience in a fast-paced logistics environment.

Key Responsibilities

• Handle customer inquiries professionally via phone, email, and chat
• Maintain accurate and updated records of customer and logistics data
• Coordinate with relevant teams to ensure smooth delivery and issue resolution
• Escalate complex issues as needed while following internal SOPs
• Assist in tracking shipments, scheduling deliveries, and preparing reports

Job Requirements

• Minimum qualification: Diploma in any field
• Strong proficiency in English and Malay (verbal and written)
• Prior experience in logistics, admin, or customer service is an advantage
• Tech-savvy with good command of Microsoft Office and computer operations
• Able to work independently, multitask, and handle pressure

Job Type

• Freelance, 5 working days per week (on-site)
• May involve rotational shifts

Compensation

• Monthly Salary: RM1500 (freelance basis)
• Birthday Leave, Annual Leave (where applicable)

This description reflects the responsibilities and requirements for the Freelance Logistics Admin position.