Franchise Network Operations & Growth Lead

Private Advertiser; Sibu; On-site; MYR 80,000 - 120,000; Full time

Job summary

A franchise operations management company in Malaysia is seeking an experienced Operations Manager to provide training and support to franchisees. The ideal candidate will be responsible for enforcing policies, overseeing daily operations, and ensuring financial performance. Strong communication skills and a background in business management are essential. The position requires a Bachelor's degree and 6-8 years of relevant experience. Competitive compensation and the opportunity for growth are offered.

Qualifications

• At least 6-8 years in operations management, preferably in an education setting.
• Proven ability to manage budgets and develop operations strategies.
• Excellent interpersonal, written and oral communication skills, especially in English.

Responsibilities

• Provide ongoing training and coaching to franchisees and their staff.
• Implement and enforce company policies across franchise locations.
• Conduct market analysis to identify new opportunities.
• Oversee day-to-day operations of franchise centres.
• Monitor financial performance and operational metrics.

Skills

Relationship building

Coaching

Conflict management

Financial analysis

Interpersonal communication

Business administration understanding

Marketing knowledge

Operations strategy development

Computer skills (Excel, Word, Outlook, Powerpoint)

Education

Bachelor’s Degree in business, marketing, communications, or related field

Master's Degree or higher (desirable)

Job description

A franchise operations management company in Malaysia is seeking an experienced Operations Manager to provide training and support to franchisees. The ideal candidate will be responsible for enforcing policies, overseeing daily operations, and ensuring financial performance. Strong communication skills and a background in business management are essential. The position requires a Bachelor's degree and 6-8 years of relevant experience. Competitive compensation and the opportunity for growth are offered.