FPS Gaming Content Moderator (Mandarin)

GienTech; Kuala Lumpur; On-site; MYR 67,000 - 134,000; Full time

Job summary

GienTech is seeking a role focused on maintaining fair play by investigating overseas cheating reports and player ban appeals. The candidate will review evidence, assess anti-cheat measures, and support developers in fixes, with a Mandarin-speaking content focus.

The position involves monitoring all user-generated content, including voice and video, and proactively removing inappropriate material. Diploma holders with gaming achievements and Mandarin ability are encouraged to apply.

Qualifications

• Minimum Diploma qualification in any field.
• Must have achieved Conqueror rank in at least one season of FPS game, or Ace rank or above in multiple seasons with strong performance records (DF, PUBG).
• Candidates with professional tournament experience will be given priority. Alternatively, contenders with high-ranking achievements in other competitive games are encouraged.

Responsibilities

• Investigate overseas cheating reports and player ban appeals through evidence and video review.
• Assess anti-cheat systems to minimize false positives and enhance game integrity.
• Analyze user complaints, identify root causes, and support developers in implementing fixes.
• Monitor and review all player-generated content (voice, video).
• Proactively identify and remove inappropriate material, including adult content, violent, and cyberbullying.
• Support Mandarin-speaking players and content, including reviewing reports, appeals, and user-generated content in Mandarin.

Skills

Conqueror rank

Mandarin proficiency

Teamwork

Education

Diploma

Job description

Kindly note that the candidates must have achieved Conqueror rank in at least one season of FPS game, or Ace rank or above in multiple seasons with strong performance records (DF, PUBG)

About the role

You will investigate overseas cheating reports and player ban appeals through evidence and video review, assess anti-cheat systems to minimize false positives and enhance game integrity, and analyze user complaints to identify root causes and support developers in implementing fixes. You will primarily support Mandarin-speaking players and content, including reviewing reports, appeals, and user-generated content in Mandarin. You will monitor and review all player-generated content (voice, video), and proactively identify and remove inappropriate material, including adult content, violent, and cyberbullying.

Key responsibilities

• Investigate overseas cheating reports and player ban appeals through evidence and video review
• Assess anti-cheat systems to minimize false positives and enhance game integrity
• Analyze user complaints, identify root causes, and support developers in implementing fixes
• Monitor and review all player-generated content (voice, video)
• Proactively identify and remove inappropriate material, including adult content, violent, and cyberbullying
• Support Mandarin-speaking players and content, including reviewing reports, appeals, and user-generated content in Mandarin

About you

• Minimum Diploma qualification in any field. Fresh graduates with a Diploma or Degree are welcome to apply.
• Must have achieved Conqueror rank in at least one season of FPS game, or Ace rank or above in multiple seasons with strong performance records (DF, PUBG)
• Candidates with professional tournament experience will be given priority. Alternatively, candidates with high-ranking achievements in other competitive games are also encouraged to apply
• Possess strong communication skills, a positive work attitude, and excellent teamwork
• Strong sense of responsibility and willingness to contribute to maintaining a fair and secure gaming environment
• Prior experience in the internet or FPS industry is a plus
• Ability to communicate in Mandarin is required