Food and Beverage Team Leader

Hilton Worldwide, Inc.; Shah Alam; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading global hospitality company is seeking a Food and Beverage Team Leader in Shah Alam, Malaysia. You will supervise operations, ensure guest satisfaction, and manage team tasks. Ideal candidates will have Food and Beverage experience, strong communication skills, and a positive attitude. This role involves training and developing team members, maintaining compliance with hotel standards, and assisting in achieving financial targets.

Qualifications

• Must have previous Food and Beverage experience.
• A positive attitude and commitment to high customer service are essential.
• Good communication skills are required.

Responsibilities

• Supervise Food and Beverage Outlet operations.
• Communicate and delegate tasks to the team effectively.
• Ensure compliance with brand standards.

Skills

Previous Food and Beverage experience

Committed to delivering high levels of customer service

Positive attitude

Good communication skills

Flexibility

Job description

A Food and Beverage Team Leader is responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met.

What will I be doing?

As a Food and Beverage Team Leader, you are responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience. A Food and Beverage Team Leader will also be required to communicate and delegate tasks to the team to ensure departmental targets are achieved. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Supervise Food and Beverage Outlet operations
• Communicate and delegate tasks to the team
• Ensure compliance of brand standards
• Manage guest queries in a timely and efficient manner
• Represent needs of the team
• Assist Food and Beverage management with achieving financial targets
• Assist Food and Beverage management with training and development of team members
• Assist with annual and mid-year appraisals with team members under your responsibility
• Comply with hotel security, fire regulations and all health and safety legislation
• Be environmentally aware
• Assist other departments wherever necessary and maintain good working relationships

What are we looking for?

A Food and Beverage Team Leader serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous Food and Beverage experience
• Committed to delivering high levels of customer service
• Positive attitude
• Good communication skills
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience in hotel industryPrevious experience in supervising and/or delegation
• Willingness to develop team members and self

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!