Food and Beverage Team Leader

Hilton Worldwide, Inc.; Shah Alam; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading global hospitality company in Shah Alam is seeking a Food and Beverage Team Leader to supervise outlet operations and ensure excellent guest experiences. The ideal candidate will have previous Food and Beverage experience and strong customer service skills. This role involves team management and compliance with brand standards, making flexibility and teamwork essential qualities.

Qualifications

• Committed to delivering high levels of customer service.
• Flexibility to respond to a range of different work situations.
• Willingness to develop team members and self.

Responsibilities

• Supervise Food and Beverage Outlet operations.
• Communicate and delegate tasks to the team.
• Ensure compliance with brand standards.
• Manage guest queries in a timely and efficient manner.
• Assist with training and development of team members.

Skills

Food and Beverage experience

Customer service

Teamwork

Flexibility

Supervising skills

Job description

Food and Beverage Team Leader (HOT0C2JK)

A Food and Beverage Team Leader is responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met.

Work Locations

DoubleTree by Hilton Shah Alam, i-City Golden Triangle, Shah Alam 40000

Responsibilities

• Supervise Food and Beverage Outlet operations
• Communicate and delegate tasks to the team
• Ensure compliance with brand standards
• Manage guest queries in a timely and efficient manner
• Represent needs of the team
• Assist Food and Beverage management with achieving financial targets
• Assist Food and Beverage management with training and development of team members
• Assist with annual and mid‑year appraisals with team members under your responsibility
• Comply with hotel security, fire regulations and all health and safety legislation
• Be environmentally aware
• Assist other departments wherever necessary and maintain good working relationships

Qualifications

• Previous Food and Beverage experience
• Committed to delivering high levels of customer service
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams
• Previous experience in hotel industry
• Previous experience in supervising and/or delegation
• Willingness to develop team members and self

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!