Fintech Sales Ops & Knowledge Coordinator - Flexible Shifts

Ultima Markets; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A fintech company located in Kuala Lumpur is seeking a Sales Administrative & Operational Support professional. The role involves assisting the sales team with inquiries, maintaining client databases, and coordinating with the Marketing team. Candidates should have a Bachelor's degree in a related field, strong communication skills in Chinese and English, and basic knowledge of forex systems. The position offers flexible shifts and opportunities for professional growth.

Qualifications

• Prior experience or internship in the finance or fintech industry is a plus.
• High attention to detail, accuracy, and accountability when handling client or transactional data.
• Willingness to work on flexible shifts, including afternoon and midnight shifts.

Responsibilities

• Assist in responding to sales team inquiries on trading and account matters.
• Assist in maintaining and updating sales SOPs, toolkits, and client onboarding documents.
• Coordinate with the Marketing team to support campaigns and promotions.

Skills

Excellent verbal and written communication skills in Chinese and English

Basic understanding of forex systems and products

Strong willingness to learn

Good coordination, time management, and problem-solving skills

Education

Bachelor’s degree in Finance, Business, Economics, or a related field

Tools

Microsoft Office (e.g. Excel, PowerPoint)

Job description

A fintech company located in Kuala Lumpur is seeking a Sales Administrative & Operational Support professional. The role involves assisting the sales team with inquiries, maintaining client databases, and coordinating with the Marketing team. Candidates should have a Bachelor's degree in a related field, strong communication skills in Chinese and English, and basic knowledge of forex systems. The position offers flexible shifts and opportunities for professional growth.