Financial Services Support Specialist

Third Party Platform Sdn Bhd; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A financial services firm in Kuala Lumpur is seeking customer-focused individuals to join their service team. This role offers comprehensive training and a pathway for internal growth within the finance sector. Ideal candidates should demonstrate strong communication skills and a desire to exceed customer expectations. Relevant qualifications are preferred, and experience in customer service or call centers is advantageous. Competitive benefits include medical support and education assistance.

Benefits

Medical

Dental

Vision

Transportation allowance for early start

Education support

Qualifications

• Ability to assist clients with investment needs via calls, emails, live chat.
• Previous experience in call centre or financial services is highly regarded.

Responsibilities

• Grow and flourish in a dynamic industry.
• Complete ongoing training opportunities to upskill.
• Contribute ideas and input to the business.

Skills

Strong interpersonal and communication skills

Ability to navigate multiple computer systems

Great phone manner and attention to detail

Thriving in a fast-paced team environment

Desire to start a career in financial services

Education

Degree in Business/Accounting/Finance/Management

Job description

A financial services firm in Kuala Lumpur is seeking customer-focused individuals to join their service team. This role offers comprehensive training and a pathway for internal growth within the finance sector. Ideal candidates should demonstrate strong communication skills and a desire to exceed customer expectations. Relevant qualifications are preferred, and experience in customer service or call centers is advantageous. Competitive benefits include medical support and education assistance.