Financial Operations Analyst (Rebates Collection)

Mfex Malaysia Sdn. Bhd.; Kuala Lumpur; On-site; MYR 45,000 - 60,000; Full time

Job summary

A global fund distribution expert in Kuala Lumpur is seeking a Financial Operations Analyst. The position involves liaising with Transfer Agents, processing transaction commissions, and ensuring data integrity in operational systems. Ideal candidates should have 1–3 years of financial services operations experience, strong organizational skills, and be proficient in English. Fresh graduates are welcome to apply. Competitive perks include medical and travel allowances.

Benefits

Medical

Dental

Shift allowance

Travel allowance

Parking allowance

Qualifications

• 1–3 years of industry experience in financial services operations.
• Strong understanding of investment operations and operational excellence.
• Fresh graduates are encouraged to apply.

Responsibilities

• Liaising with Transfer Agents and Fund Management Companies.
• Processing transaction commissions and reporting for platform fees.
• Maintaining data integrity within internal systems.

Skills

Industry experience in financial services operations

Proficient in English

Organizational skills

Critical-thinking skills

Interpersonal skills and networking

Detail-oriented

Job description

Financial Operations Analyst (Rebates Collection)

MFEX, independent experts in global fund distribution, offers a complete solution for fund trading, rebates collection and delivery of fund information. The company is headquartered in Stockholm and operates branches worldwide, including a growing office in Kuala Lumpur, Malaysia, where this role is based.

Responsibilities

• Liaising with Transfer Agents (TA) and Fund Management Companies (FMC) for contract notes, statements, payments, and related firmware and platform fee queries on behalf of MFEX clients.
• Processing transaction commissions, reconciling follow‑ups, handling payments, and reporting for platform and trailer fees.
• Setting up trailer and platform fee agreements, calculations, reporting, payments, and conducting cash investigations using the in‑house Rebates Processing Client system.
• Maintaining data integrity within internal systems through validation and reconciliation of source data from TA/FMC, counterparts, and business service applications.
• Providing high‑quality service, answering enquiries, and resolving problems with TAs, advisors, and custodians.
• Identifying and implementing operational improvements and automation opportunities.
• Challenging non‑standard or exception‑based processes to ensure thorough risk assessment and appropriate controls before implementation.
• Participating in projects and conducting User Acceptance Testing (UAT) as required.
• Partnering with internal teams and business stakeholders to develop effective solutions and innovate service capabilities.
• Ensuring all activities are completed within agreed time frames and to a high‑quality standard.
• Completing other ad‑hoc tasks as assigned.

Requirements

• 1–3 years of industry experience in financial services operations, with a strong understanding of investment operations and operational excellence.
• Proficient in English with outstanding written and verbal communication skills; additional language proficiency is preferred.
• Well‑developed organizational and critical‑thinking skills to resolve complex day‑to‑day issues independently.
• Good interpersonal skills and networking abilities with sub‑custodians and both internal and external departments.
• Detail‑oriented with excellent accuracy; a strong understanding of mutual funds and hedge funds is strongly recommended.
• Fresh graduates are encouraged to apply.
• Compliance with Luxembourg's standard working hours (3:00 pm – 12:00 am / 4:00 pm – 01:00 am Malaysia time) and its public holiday calendar.

Perks and Benefits

Medical, dental, shift allowance, travel allowance, parking allowance, and other benefits are provided.