Financial Operations Analyst (Chargeback/Dispute)

Youtrip; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading fintech company in Malaysia is seeking a Financial Operations Analyst to oversee chargeback disputes and perform regulatory reconciliations. Candidates should have 2-3 years in finance with a relevant degree and possess strong analytical skills. The role demands a self-starter who can work collaboratively and independently to streamline processes within a fast-paced environment. This position offers an exciting opportunity to be part of a rapidly evolving digital finance landscape.

Qualifications

• 2-3 years of working experience in finance.
• Experience in the financial industry is a plus.
• Ability to manage confidential data.

Responsibilities

• Perform various checks and reconciliations daily to ensure compliance.
• Assist with filing and monitoring chargebacks effectively.
• Support month-end activities by maintaining documentation.

Skills

Analytical skills

Problem-solving

Communication

Self-motivation

Education

Degree/Diploma in Accounting/Finance/Economics

Job description

Financial Operations Analyst (Chargeback/Dispute)

YouTrip is the leading and fastest-growing multi-currency payment platform in Southeast Asia. In 2018, we pioneered the region's first multi-currency digital wallet. Now, YouTrip is the #1 multi-currency digital wallet trusted by millions across the region, processing over US$10 billion in total payment value annually.

Our consumer and business propositions – YouTrip and YouBiz – empower individuals and businesses with inclusive, accessible, and affordable financial solutions. In 2023, we closed our US$50 million Series B fundraising led by global venture capital fund Lightspeed Venture Partners, a testament to YouTrip’s commitment to revolutionising digital financial services across Asia and beyond.

Recognised as CNBC’s World’s Top Fintech Companies 2024, Top Fintech Leader by the Monetary Authority of Singapore and the Singapore Fintech Association, and LinkedIn’s Top Startup for two consecutive years, YouTrip is dedicated to creating the next generation of digital finance services for consumers and businesses.

YouTrip is dedicated to creating the next generation of digital finance services for consumers and businesses. Valuing an entrepreneurial culture of diversity and inclusion, we are seeking driven individuals to join our fast-growing regional team as we push the boundaries of innovative fintech solutions.

You Will

• Perform various checks and reconciliations on a daily basis to ensure compliance with regulations.
• Assist with filing and monitoring chargebacks. Review, analyze, and resolve chargebacks disputes efficiently and accurately
• Perform other financial adjustments for users and preparation of bank refunds
• Maintain various daily reports and ledgers.
• Support month-end activities by preparing and maintaining supporting documentation
• Work closely with other teams to achieve a smooth operation and improve our user experience
• Provide recommendations for process streamlining and improvements.

Requirements

• Finance Professional - 2-3 years of working experience with a Degree/Diploma in Accounting/Finance/Economics. Experience in the financial industry will be a plus!
• Fearless Self Starter - You are interested in working and growing with a fintech start-up.
• Analytical and Detail Oriented Thinker - You have excellent problem-solving skills with an ability to manage confidential data. You also possess an open mind with a willingness to learn.
• Excellent Communicator - You are able to communicate well with stakeholders and can work well in teams and independently.