Finance Associate (Collector)

Agilent Technologies; Penang; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading technology company based in Penang, Malaysia is seeking a Finance professional to manage customer accounts across Asia Pacific. The role involves excellent communication with customers and coordination with internal teams. Candidates should possess a Bachelor’s Degree in Accounting with 2-3 years of relevant experience. Key responsibilities include payment collection, issues resolution, and metrics reporting. This full-time role demands strong negotiation skills and the ability to work under pressure.

Qualifications

• Preferably 2-3 years of relevant working experience.
• Bills checking experience in banks is a plus.

Responsibilities

• Review Asia Pacific countries customers’ accounts.
• Communicate with customers regarding their account status.
• Provide quality comments on invoices/accounts with regular follow-up.

Skills

Excellent communication and negotiation skills

Integrity

Proactive problem-solving

Ability to meet tight deadlines

Education

Bachelor Degree in Accounting or equivalent

Job description

Job Description

• Review Asia Pacific countries customers’ accounts.
• Communicate with customers regarding their account status and make subsequent collection of payments.
• Follow up with Order management team and or banks as required.
• Utilize the system and /or tools available for information to validate and resolve the issues directly.
• Ensure timely and correct routing of customer information/requests which require further investigation to the appropriate internal business partners.
• Be a communication linkage with the order management team and escalations to the business and credit department for effective resolutions.
• Metrics reporting to the management on their portfolio.
• Provide quality comments for invoice/accounts in their portfolio with regular follow up per the Invoice Life Cycle.
• Handle any ad-hoc tasks assigned by supervisor/manager on timely basis.

Qualifications

• Bachelor Degree in Accounting or equivalent Professional qualification, preferably 2-3 years in relevant working experience.
• Bills checking experience in banks a definite plus.
• Excellent communication and negotiation skills with ability to deliver results.
• Self-starter, flexible and ability to meet tight deadlines.
• Integrity and able to work under pressure.
• Proactive and able to resolve problems independently.

Additional Details

This job has a full time weekly schedule. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locationsAgilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

Travel Required: Occasional
Shift: Day
Duration: No End Date
Job Function: Finance