Field Service Technician IV

TechnipFMC; Chukai; On-site; MYR 40,000 - 60,000; Full time

Job summary

A leading energy company is seeking a Field Service Technician to install, test, and repair products while providing customer support. The ideal candidate will have a high school diploma, at least 5 years of relevant experience, and advanced knowledge in areas such as electrical or subsea equipment. This role involves handling technical documentation and ensuring quality standards are met, all while promoting a safe work environment.

Qualifications

• Minimum 5 years of experience in field service technician role.
• Ability to read and understand technical drawings.
• Able to perform moderate complex calculations.

Responsibilities

• Installs, tests and repairs TechnipFMC products.
• Handles customer requests and complaints.
• Completes Field Service Orders and Spare Parts Tickets.

Skills

Electrical knowledge

Subsea equipment expertise

Hydraulics

Mechanical knowledge

Structural steel understanding

Education

High school diploma or equivalent technical diploma

Job description

TechnipFMC is committed to driving real change in the energy industry. Our ambition is to build a sustainable future through relentless innovation and global collaboration – and we want you to be part of it. You’ll be joining a culture that values curiosity, expertise, and ideas as well as equal opportunities, inclusion, and authenticity. Bring your unique energy to our team of more than 21,000 people worldwide, and discover a rewarding, fulfilling, and varied career that you can take in anywhere you want to go.

Job Purpose

• Provides expertise to technical teams on new and reworked TechnipFMC products (equipment and tools)

Job Description

• Installs, tests and repairs new and reworked TechnipFMC products (equipment and tools)
• Handles customer comments, requests and complaints
• Provides sales support ensuring the customer is fully informed of all aspects of the job
• Completes Field Service Orders (FSO) and Field Spare Parts Tickets (FSPT), and accountable for the timely submission of these and other revenue generating documents
• Assures all quality issues and documentation (equipment and procedural defects) is communicated and sent back to Service Management
• Completes field documentation after the completion of each service job
• Provides "Project Support" as required, handles project issues as they arise which eliminates downtime
• Prepares and completes safety related documentation. Pursues safe work practices.
• Leads others in completing tasks in accordance with procedures and applicable codes and/or standards
• May serve as the on-site supervisor to the field service crew and for reporting back to Service management
• Assists as needed with the development of procedural requirements for current and future jobs

You Are Meant For This Job If

• High school diploma or equivalent technical diploma
• Minimum 5 years of experience in field service technician role
• Advanced knowledge of one or more of the following fields: electrical; subsea equipment; hydraulics equipment; mechanical equipment and tools; structural steel
• Ability to read and understand drawings
• Able to perform moderate complex calculations
• Ability to understand, troubleshoot, explain and teach others about technical tools and instruments required to perform duties
• Knowledge of applicable theories, practices, and accepted internal business processes and procedures

Being a global leader in the energy industry requires an inclusive and diverse environment. TechnipFMC promotes diversity, equity, and inclusion by ensuring equal opportunities to all ages, races, ethnicities, religions, sexual orientations, gender expressions, disabilities, or all other pluralities. We celebrate who you are and what you bring. Every voice matters and we encourage you to add to our culture.

TechnipFMC respects the rights and dignity of those it works with and promotes adherence to internationally recognized human rights principles for those in its value chain.