Field Service Technician & Client Relations

KONE; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading global company in innovative technologies is seeking a candidate for customer relationship management. This role is pivotal for ensuring customer satisfaction through quality service and building excellent relationships with clients. Responsibilities include managing service operations, ensuring safety, and maintaining accurate reporting of work performed. The ideal candidate should possess strong communication skills and familiarity with lift technologies. KONE values employee engagement and offers a collaborative working culture.

Qualifications

• Experience in customer relationship management and service operations.
• Strong communication skills and ability to maintain relationships.
• Familiarity with lift and associated technology.

Responsibilities

• Responsible for customer satisfaction through quality service.
• Accountable for maintaining excellent relationships with customers.
• Responsible for safe working practices and operations.

Job description

A leading global company in innovative technologies is seeking a candidate for customer relationship management. This role is pivotal for ensuring customer satisfaction through quality service and building excellent relationships with clients. Responsibilities include managing service operations, ensuring safety, and maintaining accurate reporting of work performed. The ideal candidate should possess strong communication skills and familiarity with lift technologies. KONE values employee engagement and offers a collaborative working culture.