Field Service Technician

CardBiz Group of Companies; Johor Bahru; On-site; MYR 100,000 - 150,000; Full time

Job summary

A company specializing in POS terminal solutions in Johor Bahru is seeking a Technical Support Specialist. The role involves providing technical assistance, installing, and troubleshooting POS terminals. Candidates should have their own transport and at least an SPM, Diploma, or equivalent. Fresh graduates are encouraged to apply. Benefits include public holiday entitlements, career progression opportunities, and more.

Benefits

Public Holiday Entitlement

Career Progression Opportunities

Employee Referral Fees

Event Gathering Party

Refreshment Provided

Annual Adjustment & Yearly Bonus

5 working days per week

Overtime

Mileage Claim

Qualifications

• Must possess own transport.
• Good interpersonal skills to work collaboratively with the team.
• Able to converse in English and Bahasa Malaysia.

Responsibilities

• Provide technical assistance and support for incoming queries.
• Load and configure software for POS terminal.
• Troubleshoot and repair POS terminal if required.

Skills

Technical support

Interpersonal skills

Knowledge of POS Terminal

Ability to take shifts

Education

SPM, Diploma, or Professional Certificate in IT, Engineering or equivalent

Job description

Job Responsibility

• To provide technical assistance and support for incoming queries.
• To provide hands-on technical support and various type of POS terminal training to clients.
• To load and configure software for POS terminal.
• To perform POS terminal installation and support at customer site.
• Troubleshoot and repair POS terminal if required.
• Responsible to undertake special duties which may be assigned by Superior.
• Able to take shift, work overtime, weekends or public holidays if required.

Job Requirements

• Must possess own transport.
• Must possess at least a SPM, Diploma, or Professional Certificate in IT, Engineering or equivalent.
• Fresh graduates are encouraged to apply.
• A well-disciplined and right attitude employee.
• Good interpersonal skills to work collaboratively with the team.
• Knowledge of POS Terminal is an added advantage.
• POS terminal training will be provided.
• Applicants should be Malaysian citizens or hold relevant residence status.
• Able to converse in English and Bahasa Malaysia.

Job Benefits

• Public Holiday Entitlement (All M'sia Holidays and State Holidays)
• Career Progression Opportunities
• Employee Referral Fees
• Event Gathering Party
• Refreshment Provided
• Annual Adjustment & Yearly Bonus
• 5 working days per week
• Overtime
• Merchant Feedback
• Mileage Claim