Field Service Engineer - Medical Imaging (CT/MRI/X-ray)

Philips; George Town; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading global healthcare company is seeking a Field Service Engineer for its Customer Service Delivery team in Malacca. The role focuses on maintaining relationships with customers and providing technical support for medical equipment. Ideal candidates will have a background in biomedical engineering and at least 2 years of relevant experience. This position offers an opportunity to contribute significantly to customer care.

Qualifications

• Minimum 2 years’ experience in supporting medical devices.
• Candidate must be based or willing to relocate to Malacca.
• Strong desire for success and execution capabilities.

Responsibilities

• Provide exceptional service to customers including maintenance and installation.
• Manage technical escalations through to resolution.
• Maintain knowledge of new technologies relevant to the role.

Skills

Customer service skills

Technical support skills

IT skills

Electronic skills

Mechanical skills

Electrical skills

Education

Bachelor’s degree in biomedical engineering or related field

Job description

A leading global healthcare company is seeking a Field Service Engineer for its Customer Service Delivery team in Malacca. The role focuses on maintaining relationships with customers and providing technical support for medical equipment. Ideal candidates will have a background in biomedical engineering and at least 2 years of relevant experience. This position offers an opportunity to contribute significantly to customer care.