Field Service Engineer

Rockwell Automation; Kuala Lumpur; On-site; MYR 80,000 - 120,000; Full time

Job summary

A global technology leader in Kuala Lumpur is seeking a technical engineer to oversee projects in Electrical and Control Systems. Candidates should have 5 to 10 years of experience in automation projects, expertise in PLC and SCADA, and a degree in Electrical Engineering. The role involves troubleshooting, project delivery, and ensuring customer satisfaction. Competitive benefits and a commitment to diversity included.

Benefits

Mindfulness programs

Volunteer time off

Donation matching program

Employee Assistance Program

Wellbeing programs

Qualifications

• 5 to 10 years of experience in Electrical, Control and Automation projects.
• Experience in designing, consulting, implementing, and commissioning.
• Understanding of industrial control systems and IT/OT infrastructure.

Responsibilities

• Attend customer sites, troubleshoot and resolve issues.
• Perform preventive maintenance and provide technical delivery.
• Supervise a team of engineers during project delivery.

Skills

Project Management

Technical problem-solving

Communication skills

Education

Bachelor Degree in Electrical Engineering or equivalent

Tools

PLC

SCADA

MS Office (Excel, Word, Project, Visio)

Job description

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Overview

You will attend customer sites, troubleshoot and resolve issues, perform preventive maintenance, and provide support as required by projects. You will be responsible for technical delivery on control and electrical systems through the planning, design, implementation, testing and commissioning phases. Work with project managers/business leads on planning, budget and scope. On specific projects, you may supervise a team of engineers in the execution of project delivery, including design, implementation, testing and customer-site commissioning.

Main Responsibilities

• Technical and project engineering responsibility for projects
• Develop and commission control system projects by performing engineering application and programming specifications
• Must be able and willing to travel and work at customer sites, including industrial plants

Functional

• Provide updates to project manager and Engineering Team Leader about status of activities and KPIs
• Develop technical standards and procedures within the project context
• Contribute to project review process and give technical guidance on project-related matters
• May work on project cost estimates and proposals

Business

• Work with project manager to lead technical execution for complex projects
• Meet project schedule, engineering hour budgets, and customer satisfaction targets
• Build partnerships at a technical level with key customers
• Be commercially aware of the growth of selecting and delivering the project design and deliverables
• May present and develop technical aspects of sales proposals to customers
• Follow all applicable corporate, company, governmental and regulatory procedures for this position

Others

• Ensure compliance with Ethics, Standards of Business Conduct, Safety, Information Technology and other RA policies and relevant government regulations in the geography
• Any other relevant duties as assigned by immediate Manager

Education and Qualifications

• Bachelor Degree in Electrical Engineering or equivalent

Required Industry and Work Experience

• Typically 5 to 10 years’ experience in Electrical, Control and Automation projects, including designing, consulting, implementing and commissioning
• Experience with PLC, Drives, SCADA or any RA related products
• Project Management experience
• Broad application/technical knowledge relevant to assigned business team
• Understanding of industrial control systems (preferably Rockwell Automation solutions), IT/OT infrastructure, MES
• Experience with MS Office products Excel, Word, Project, Visio, etc.

What We Offer

• Comprehensive mindfulness programs with a premium membership to Calm
• Volunteer Paid Time off available after 6 months of employment for eligible employees
• Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation
• Employee Assistance Program
• Personalized wellbeing programs through our OnTrack program
• On-demand digital course library for professional development

... and other local benefits!

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you\'re excited about this role but your experience doesn\'t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

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