FIELD SALES MANAGER FOR OTC & MODERN TRADE

Herbion Sdn Bhd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading pharmaceuticals company located in Kuala Lumpur is seeking a Field Sales Manager to lead the sales team in achieving revenue growth, market expansion, and customer satisfaction. The ideal candidate will have experience in FMCG or related fields and possess strong leadership and analytical skills. This role involves setting sales targets and building relationships with customers and distributors.

Qualifications

• Minimum 5 years of sales experience, with at least 2 years in a leadership role.
• Proven track record of meeting or exceeding sales targets.
• Experience in FMCG, pharmaceuticals, medical devices preferred.

Responsibilities

• Develop and implement effective sales strategies to achieve company goals.
• Drive market share growth through effective territory management.
• Recruit, train, mentor, and motivate the field sales team.

Skills

Leadership skills

Negotiation skills

Communication skills

Analytical thinking

Strategic thinking

Microsoft Office proficiency

CRM software proficiency

Education

Bachelor’s degree in Business Administration, Marketing, or related field

Job description

FIELD SALES MANAGER FOR OTC & MODERN TRADE

The Field Sales Manager for O.T.C and Modern Trade will lead and manage the field sales team to achieve revenue growth, market expansion, and customer satisfaction. This role involves setting sales targets, developing strategies, coaching team members, and building strong relationships with customers and distributors. The Field Sales Manager will also be responsible for monitoring market trends and ensuring compliance with company policies and regulatory requirements.

Key Responsibilities

• Develop and implement effective sales strategies to achieve company goals.
• Set, monitor, and evaluate field sales team performance against KPIs and targets.
• Drive market share growth through effective territory management.
• Identify new business opportunities and oversee the acquisition of new accounts.
• Recruit, train, mentor, and motivate the field sales team.
• Conduct regular team meetings and coaching sessions to improve performance.
• Foster a culture of accountability, teamwork, and continuous improvement.
• Manage performance appraisals and career development plans.

Customer Relationship Management

• Build and maintain strong, long-term relationships with key clients and partners.
• Handle escalated customer complaints and provide prompt resolution.
• Monitor customer feedback and ensure service quality is maintained.

Market & Competitor Analysis

• Conduct market research to understand trends, competitor activities, and customer needs.
• Provide regular market intelligence reports to senior management.
• Recommend pricing, promotions, and strategies to stay competitive.

Reporting & Compliance

• Prepare and present sales reports, forecasts, and business reviews to management.
• Ensure all sales activities comply with company policies, industry standards, and local regulations.
• Maintain accurate records of sales performance and customer data.

Key Requirements

• Bachelor’s degree in Business Administration, Marketing, or related field.
• Minimum 5 years of sales experience, with at least 2 years in a leadership role.
• Proven track record of meeting or exceeding sales targets.
• Experience in FMCG, pharmaceuticals, medical devices, or related industry is preferred.
• Strong leadership and people management skills.
• Excellent communication, negotiation, and presentation skills.
• Analytical and strategic thinking abilities.
• Ability to work under pressure and manage multiple priorities.
• Proficiency in Microsoft Office and CRM software.
• Willingness to travel extensively within assigned territory.

Key Performance Indicators (KPIs)

• Achievement of monthly and annual sales targets.
• Increase in market share and customer acquisition rate.
• Customer satisfaction and retention levels.
• Team performance and turnover rates.
• Accuracy and timeliness of sales reporting.

Application Questions

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Field Sales Manager?
• How many years of people management experience do you have?
• How many years of field sales experience do you have?
• Which of the following Microsoft Office products are you experienced with?
• How many years' experience do you have with forecasting for businesses?