Field IT Deployment & Support Specialist

UPS; George Town; On-site; MYR 42,000 - 63,000; Full time

Job summary

UPS in Penang, Malaysia, seeks an IT Deployment and Support Engineer to provide deployment and support for UPS-approved technology products. The role supports internal and external customers and UPS IT infrastructure, planning hardware and software, managing networks, and advising on technical upgrades.

The position collaborates with staff to deploy standardized practices, coordinates installations, and travels to UPS facilities, vendor sites, and customer locations for deployment tasks.

Qualifications

• Bachelor’s Degree is required.
• A+ Certification is required or preferred.
• CCENT Cisco Network Certification is required or preferred.

Responsibilities

• Performs Integrations and Installations
• Assists with Facility Technology Management
• Fulfills Service Requests
• Interfaces with Customers, Teams, and Associates
• Conducts TSG Technical Disaster Recovery Procedures
• Addresses Customer Requests

Education

Bachelor’s Degree

Tools

A+ Certification

Microsoft Certified Solutions Associate (MCSA)

CCENT Cisco Network Certification

Job description

UPS in Penang, Malaysia, seeks an IT Deployment and Support Engineer to provide deployment and support for UPS-approved technology products. The role supports internal and external customers and UPS IT infrastructure, planning hardware and software, managing networks, and advising on technical upgrades.

The position collaborates with staff to deploy standardized practices, coordinates installations, and travels to UPS facilities, vendor sites, and customer locations for deployment tasks.