Fast Hiring Fmandarin Customer Service (5 Days no Shift) 3-3.5

J-Recruit; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A recruitment firm in Kuala Lumpur is seeking a customer service representative who can communicate fluently in Mandarin. The role involves addressing customer inquiries through various platforms and ensuring satisfaction with products and services. Ideal candidates are patient, responsible, and have good communication skills. Fresh graduates are encouraged to apply. Benefits include training, medical leave, and EPF/SOCSO contributions.

Benefits

EPF / SOCSO / PCB

Annual Leave

Medical and Hospitalisation Leave

Training Provided

5 Working Days

Qualifications

• Fluent in Mandarin, both spoken and written.
• Prior customer service experience is a plus.
• Fresh graduates are welcome.

Responsibilities

• Handle customer inquiries via WhatsApp, live chat, and social media.
• Respond to product, order, delivery, and after-sales support questions.
• Resolve customer issues politely and professionally.
• Follow customer service SOPs and update records when needed.
• Work with operations and sales teams to ensure satisfaction.

Skills

Fluent Mandarin communication

Customer-oriented

Basic English communication

Good communication skills

Willingness to learn

Job description

Able to communicate fluently in Mandarin (spoken and written)

Basic English communication is an advantage

Customer-oriented with good communication skills

Patient, responsible, and willing to learn

Prior customer service experience is a plus, but fresh graduates are welcome

Requirement

• Able to communicate fluently in Mandarin (spoken and written)
• Basic English communication is an advantage
• Customer-oriented with good communication skills
• Patient, responsible, and willing to learn
• Prior customer service experience is a plus, but fresh graduates are welcome

Responsibility

• Handle customer inquiries via WhatsApp, live chat, and social media in Mandarin
• Respond to questions about products, orders, delivery, and after-sales support
• Resolve customer issues politely and professionally
• Follow customer service SOPs and update customer records when needed
• Work closely with the operations and sales team to ensure customer satisfaction

Benefits

• EPF / SOCSO / PCB
• Annual Leave
• Medical and Hospitalisation Leave
• Training Provided
• 5 Working Days