Fashion Sales Concierge — Customer-First Service

6IXTY8IGHT; George Town; On-site; MYR 20,000 - 100,000; Full time

Job summary

A retail company in George Town is looking for a customer service-oriented individual to enhance the shopping experience. The role involves greeting customers, assisting them in product selection, maintaining store organization, and providing accurate product information. Candidates should possess excellent communication skills and a passion for fashion. The company prioritizes fostering a welcoming environment where every guest feels valued. This position is ideal for those eager to learn and grow in a retail setting.

Qualifications

• Strong passion for customer service with excellent communication skills.
• High attention to detail.
• Coachable, self-driven, and eager to learn.
• Energetic, friendly, and customer-oriented; enjoys interacting with people.
• Fashion-forward, passionate, and professional.
• Self-motivated, enthusiastic, and focused on delivering exceptional service and driving sales.

Responsibilities

• Greet customers with warm smiles and eye contact as they enter the store.
• Prioritize a 'customer-first' approach by making every guest feel welcomed and valued.
• Understand customer needs and guide them to suitable products.
• Provide courteous and attentive service across all areas of the store.
• Share clear and accurate product information to support upselling opportunities.
• Maintain strong product knowledge, including fabrics, materials, features, and benefits.
• Ensure the store remains clean, organized, and presentable.

Skills

Customer service orientation

Communication skills

Attention to detail

Energetic and friendly demeanor

Job description

A retail company in George Town is looking for a customer service-oriented individual to enhance the shopping experience. The role involves greeting customers, assisting them in product selection, maintaining store organization, and providing accurate product information. Candidates should possess excellent communication skills and a passion for fashion. The company prioritizes fostering a welcoming environment where every guest feels valued. This position is ideal for those eager to learn and grow in a retail setting.