Fashion Retail Supervisor: Lead Sales & Customer Service

Al-Futtaim; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A prominent fashion retailer in Kuala Lumpur is seeking a Supervisor/Section Manager to drive sales and ensure operational excellence. Candidates should have 4-6 years of experience in fashion retail, strong leadership skills, and a passion for fashion. This role involves managing stock, overseeing customer service, and ensuring compliance with brand standards while working in a dynamic environment.

Qualifications

• Minimum of 4-6 years relevant experience in fashion retail operations.
• Strong people management and interpersonal skills.
• Experience with and passion for fashion brands.

Responsibilities

• Drive sales and lead customer service initiatives.
• Ensure compliance with brand standards and operational guidelines.
• Manage stock and optimize sales performance.

Skills

People management

Customer service

Sales performance analysis

Visual merchandising

Stock management

Health and safety compliance

Tools

Microsoft Office

Job description

A prominent fashion retailer in Kuala Lumpur is seeking a Supervisor/Section Manager to drive sales and ensure operational excellence. Candidates should have 4-6 years of experience in fashion retail, strong leadership skills, and a passion for fashion. This role involves managing stock, overseeing customer service, and ensuring compliance with brand standards while working in a dynamic environment.