Fashion Retail Section Lead

Al-Futtaim; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A fashion retail group is seeking a Section Manager for ZARA in Kuala Lumpur. The role involves leading sales performance, ensuring brand compliance, and managing customer service. Ideal candidates should have 4-6 years of experience in fashion retail operations and demonstrate strong people management skills. The position requires a focus on commercial acumen and delivering exceptional customer service. Applicants must be willing to work flexible hours.

Qualifications

• Minimum of 4-6 years of relevant experience in fashion retail operations.
• Strong people management, excellent interpersonal skills, and service-oriented.
• Motivated and can work towards set targets and KPIs.
• Experience with and passion for fashion brands.
• Excellent communication skills.

Responsibilities

• Manage customer service and ensure brand compliance.
• Lead sales performance and drive improvements.
• Oversee stock management and ensure accuracy.
• Ensure compliance with company policies and health & safety standards.
• Drive employee performance and training programs.

Skills

Strong people management

Service orientation

Excellent interpersonal skills

Commercial acumen

Motivated towards targets

Fashion industry experience

Tools

Microsoft Office

Job description

A fashion retail group is seeking a Section Manager for ZARA in Kuala Lumpur. The role involves leading sales performance, ensuring brand compliance, and managing customer service. Ideal candidates should have 4-6 years of experience in fashion retail operations and demonstrate strong people management skills. The position requires a focus on commercial acumen and delivering exceptional customer service. Applicants must be willing to work flexible hours.