Fashion Customer Care Specialist for Korea & Japan

STARTEK; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A reputable customer service firm in Selangor is seeking a Customer Service representative for a short-term contract. The role involves handling inbound calls and customer inquiries while exceeding expectations for service. Applicants must have at least an SPM certification and be fluent in English. Fresh graduates are encouraged to apply. This role provides full training and a clear career path within the company, along with various staff benefits.

Benefits

EPF

SOCSO

Quarterly staff recognition

Career path program

Rest & relax area

Qualifications

• Candidate must possess at least a SPM and above.
• Required language(s): English.
• Fresh graduates are encouraged to apply.

Responsibilities

• Handling all inbound calls and customer inquiries.
• Exceeding customer expectations in service.
• Working in a team to achieve KPI and SLA.

Skills

Customer service

Communication

Teamwork

Problem-solving

Education

SPM or equivalent

Job description

A reputable customer service firm in Selangor is seeking a Customer Service representative for a short-term contract. The role involves handling inbound calls and customer inquiries while exceeding expectations for service. Applicants must have at least an SPM certification and be fluent in English. Fresh graduates are encouraged to apply. This role provides full training and a clear career path within the company, along with various staff benefits.