Fashion Brand Store Manager — Lead, Delight & Drive Sales

Al-Futtaim; Kuala Lumpur; On-site; MYR 50,000 - 70,000; Full time

Job summary

A leading fashion retail group in Kuala Lumpur is seeking a dynamic Store Manager to oversee store operations and ensure exceptional customer service. The ideal candidate will have a graduate degree and experience in retail, with a passion for fashion brands. Key responsibilities include driving sales, managing stock, and ensuring compliance with company standards. This role requires strong leadership and excellent communication skills.

Qualifications

• Graduate Degree required.
• Retail experience is a must.
• Must be motivated and able to work towards targets and KPIs.
• Experience with fashion brands is preferred.
• Excellent leadership and customer management skills required.
• Strong communication and interpersonal skills essential.

Responsibilities

• Ensure operational excellence and full P&L responsibility.
• Drive sales and lead by example in customer service.
• Manage stock and ensure compliance with company policies.
• Implement training for service standards and employees.
• Oversee cleanliness and safety compliance in the store.

Skills

Leadership

Customer service

Communication

Commercial acumen

Problem-solving

Education

Graduate Degree

Job description

A leading fashion retail group in Kuala Lumpur is seeking a dynamic Store Manager to oversee store operations and ensure exceptional customer service. The ideal candidate will have a graduate degree and experience in retail, with a passion for fashion brands. Key responsibilities include driving sales, managing stock, and ensuring compliance with company standards. This role requires strong leadership and excellent communication skills.