Failure Analysis Technician: Root-Cause & Reliability

Western Digital Corporation; Malaysia; Hybrid; MYR 48,000 - 72,000; Full time

Job summary

Western Digital Corporation in Malaysia is seeking a motivated Technician 2 for Failure Analysis Engineering. The role focuses on investigating product failures and supporting reliability improvements through analytical tools and disciplined documentation.

You will perform detailed analyses, monitor failure trends, and collaborate with engineering, quality, and production teams to prevent recurrence. Fresh graduates are encouraged to apply; diploma in Engineering or related field is required,

Qualifications

• Diploma in Engineering or related field from a recognized institution.
• 1-3 years working experience; fresh graduates encouraged.
• Ability to manage routine laboratory analysis and urgent/ad-hoc failure cases.

Responsibilities

• Perform detailed failure analysis on defective materials, components, or products using appropriate analytical tools and techniques to identify root causes and support continuous quality improvement.
• Interpret results, monitor failure trends, and implement corrective and preventive actions in collaboration with cross-functional teams to prevent recurrence and improve product reliability.
• Follow all laboratory safety protocols and standard operating procedures, maintain accurate documentation and reporting, and ensure proper handover of analysis status and findings between shifts or team members.

Skills

Failure analysis

Root cause analysis

Report writing

Communication

Education

Diploma in Engineering

Job description

Western Digital Corporation in Malaysia is seeking a motivated Technician 2 for Failure Analysis Engineering. The role focuses on investigating product failures and supporting reliability improvements through analytical tools and disciplined documentation.

You will perform detailed analyses, monitor failure trends, and collaborate with engineering, quality, and production teams to prevent recurrence. Fresh graduates are encouraged to apply; diploma in Engineering or related field is required,