Facilities & Tenant Experience Executive

AEON Co. (M) Bhd. (Retail); Kajang Municipal Council; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading retail company in Malaysia is seeking an Executive for Facility & Customer Care. The role involves planning maintenance schedules, ensuring quick response to emergencies, and managing tenant relationships. The ideal candidate should have a degree/diploma, 1-3 years in retail operations management, and fluency in English and Bahasa Malaysia. This position may require shift work and offers various benefits, including bonuses and further education opportunities.

Benefits

Medical facilities

EPF

SOCSO

Annual bonus (depend on KPI)

Increase in salary (depend on KPI)

Further education facilities

Training provided

Uniform

Rebate Scheme

Qualifications

• 1-3 years of working experience in retail operations management or related field.
• Fluent in English and Bahasa Malaysia.
• Able to work shifts, including off days and public holidays.

Responsibilities

• Plan and monitor maintenance staff schedules.
• Ensure quick mobilization of maintenance staff for emergencies.
• Compile and analyze electricity data monthly.
• Maintain good landlord-tenant relationships.

Skills

Retail operations management

Negotiation skills

Market research

Customer relationship management

Education

Degree/Diploma in any field

Job description

A leading retail company in Malaysia is seeking an Executive for Facility & Customer Care. The role involves planning maintenance schedules, ensuring quick response to emergencies, and managing tenant relationships. The ideal candidate should have a degree/diploma, 1-3 years in retail operations management, and fluency in English and Bahasa Malaysia. This position may require shift work and offers various benefits, including bonuses and further education opportunities.