Facilities Office Service Manager, Growth Markets

Boston Scientific Asia Pacific Pte Ltd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global medical technology company seeks a Facilities Office Service Manager to oversee facilities management across Growth Markets, ensuring compliance with safety standards and effective budget management. This role requires significant experience in facilities management and project execution, along with strong communication skills. The ideal candidate will have a Bachelor’s degree or equivalent experience and will be instrumental in driving cost-effective and safe working environments.

Qualifications

• Proven results in project management and budget management.
• High degree of integrity and professionalism.
• Ability to work independently and be self-driven.

Responsibilities

• Partner with stakeholders to implement facility strategy.
• Manage EH&S initiatives for environmental and safety performance.
• Track site leases and ensure compliance with terms.

Skills

Facilities management

Project management

Budget management

Communication skills

Organizational skills

Education

Bachelor’s degree in relevant field

8-10 years of industry experience

Job description

Facilities Office Service Manager, Growth Markets

The role is responsible for partnering with Commercial Site OSMs (Office Service Managers), Country Coordinators (CCs) and Employee/Customer Experience Leads for the support and implementation of the facility strategy, including all aspects of real estate portfolio, facilities, environment, health and safety, capital spending and expenses for Boston Scientific in Boston Scientific’s Growth Markets including sites in India, and the ASEAN Countries (Singapore, Malaysia, Indonesia, Thailand, Vietnam, Philippines).

The role directly reports to the Senior Manager, APAC Regional Real Estate, EHS.

The role is instrumental in coordinating with diverse stakeholders to support Growth Markets commercial real estate assets, supporting its business objectives, minimizing costs, and providing innovative, efficient, and safe working environments for employees.

Dedicated to providing facilities that adhere to our global standards and are cost-effective, safe, and valued by Growth Markets organization and employees.

Key Responsibilities

• Develop and submit the Growth Markets GFMP submission and strategy.
• Manage EH&S initiatives including environmental, health, safety, and security performance initiatives.
• Track Site Master Plans (SMP) in Growth Markets, of associated real estate and facilities projects (acquisitions, dispositions, renovations, etc.) in support of the GFMP.
• Evaluate capacity and space utilization at each site through data analysis and communication with appropriate departments and build reports that accurately project future population which input into SMP.
• Track all site leases, ensuring leases for existing and new sites meet BSC objectives and budget and alignment with Global GREFAC for lease management.
• Proactively address lease and contract management including negotiating and managing leases for owned and leased properties, ensuring compliance with lease terms, tracking lease renewals, proposing strategic lease renewals, negotiations and/or terminations.
• Oversee real estate development, acquisition, and disposition in accordance with organizational guidelines and expectations.
• Leverage workplace strategy with input from other functions to promote employee productivity, well-being, and collaboration.
• Ensure all projects are carried out in accordance with the latest BSC Global Design Guidelines.
• Leverage space utilization metrics to make informed real estate decisions.
• Responsible for VIPs associated to country projects.

Capital Projects

• Proactively review the Facilities capital budget including partnering with Finance to track actuals, accruals, and variances.
• Create and manage process for cost code alignment.
• Adhere to capital request process including CERA execution.
• Develop and implement start-up and relocation plans for new facilities and direct projects and renovations of existing facilities as needed.

Facilities Operations

• Responsible for vendor and contract management for regionally executed projects.
• Align with Sr. Manager on Soft Services process and support inputs needed from countries.
• Manage in-country "Wheel of Spend" and ensure adherence to BSC standardized cost codes and operational expense reporting.
• Act as a liaison with major service contractors, utility contacts, and outsourced vendors.
• Set priorities, perform forecasting, and allocate resources needed to complete all preventative and corrective maintenance tasks.
• Coordinate with Sr. Manager and Global Green Team to gather all environmental related metrics (i.e. energy, fleet, etc).
• Develop local sustainability programs including metrics and reporting.
• Establish/Manage country specific environmental compliance registers, complete annual regulatory assessments, and create improvement plans for any gaps identified.
• Responsible for driving compliance and ensuring completion of any mandatory environmental reporting/programs required in the region.
• Support Green Team Initiatives.

Health & Safety

• Facilitate the establishment of all Growth Market Health and Safety compliance registers, completion of annual regulatory assessments, and creation of improvement plans for any gaps identified.
• Ensure adequate emergency response plans are in place at all sites and adequate training and drills are in place.
• Ensure health and safety risk assessments are completed for all office and field-based employees, programs are in place to address any high-risk findings; assessments and action planning are to be captured in Cority.
• Ensure regulatory/BSC required employee exposure controls and monitoring programs are in place in the countries to protect employees, such as PPE, radiation badging, bloodborne pathogen protections.
• Ensure all health and safety regulatory reporting, such as incidents, accidents, prescribed diseases are reported to the required authorities.
• Ensure scheduled delivery of required EHS incident reporting and metrics to Global EHS using Cority.

Requirements

• Relevant experience in facilities management.
• Relevant experience and proven results in project management and budget management.
• Demonstrated high degree of integrity, professionalism, and the ability to establish credibility.
• Ability to work independently, highly organized, and self-driven.
• Excellent communication and business skills in both verbal and written English.
• Bachelor’s degree in relevant field or 8-10 years of industry experience.

If you are already employed with Boston Scientific, thank you for your everyday impact on our patients! If you are currently in the interview process with Boston Scientific, we appreciate your interest! We would love to talk to anyone you know who may be interested in joining our team. Please feel free to pass this message my contact information along.