F&B Shift Leader — Elevate Service & Team Performance

Audax Capital Sdn Bhd; Port Klang, Klang City; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading retail restaurant group in Port Klang is seeking an experienced Restaurant Assistant Supervisor to assist in daily operations. You will manage staff, oversee service quality, handle customer complaints, and ensure the outlet runs smoothly. The ideal candidate has at least 2 years of experience in an F&B environment and is comfortable working in a fast-paced setting. Training and competitive benefits are offered.

Benefits

EPF

SOCSO

EIS

Overtime pay

Qualifications

• Min 2 years experience in F&B / restaurant / mamak environment.
• Able to lead a small team and give clear instructions.
• Responsible, punctual, and able to follow SOPs.

Responsibilities

• Oversee daily front-of-house and back-of-house operations.
• Lead service staff (waiters, runners, cashiers) on duty.
• Handle customer issues and complaints professionally.

Skills

Team leadership

Customer service

POS system handling

Job description

A leading retail restaurant group in Port Klang is seeking an experienced Restaurant Assistant Supervisor to assist in daily operations. You will manage staff, oversee service quality, handle customer complaints, and ensure the outlet runs smoothly. The ideal candidate has at least 2 years of experience in an F&B environment and is comfortable working in a fast-paced setting. Training and competitive benefits are offered.