F&B Service Crew

Entopia; Penang; On-site; MYR 20,000 - 100,000; Full time

Job summary

A popular café in Penang seeks an attentive café assistant to provide exceptional customer service and support operations. Responsibilities include greeting guests, taking food and beverage orders, and ensuring a clean dining area. Ideal candidates should be fluent in Chinese, English, and Malay, possess strong interpersonal skills, and be able to work well in a fast-paced environment. This is a great opportunity for those who enjoy dynamic work settings and providing excellent guest experiences.

Qualifications

• Proficient in spoken Chinese, English, and Malay.
• Strong interpersonal and communication skills.
• Ability to work well under pressure in a fast-paced environment.

Responsibilities

• Greet guests warmly and professionally upon arrival.
• Assist guests with seating arrangements and provide recommendations.
• Take accurate food and beverage orders.

Skills

Proficient in spoken Chinese

Proficient in spoken English

Proficient in spoken Malay

Strong interpersonal skills

Ability to work under pressure

Attention to detail

Positive demeanor

Job description

Job Summary

To provide exceptional customer service and support the efficient operation of the café.

Responsibilities

• Greet guests warmly and professionally upon arrival.
• Assist guests with seating arrangements and provide recommendations on menu items.
• Take accurate food and beverage orders.
• Serve dishes promptly and courteously, ensuring proper presentation.
• Clear and clean tables promptly after guests have finished dining.
• Restock clean cutlery, napkins, and other essentials.
• Ensure the dining area remains clean and organized at all times.
• Be attentive to guest requests and needs.
• Handle food and beverages hygienically and safely.
• Willing to learn and able to work at all stations assigned.
• Able to work irregular hours, including nights, weekends, and public holidays, with adequate time‑off arrangements.

Requirements

• Proficient in spoken Chinese, English and Malay.
• Strong interpersonal and communication skills.
• Ability to work well under pressure in a fast‑paced environment.
• Attention to detail and organizational skills.
• Positive and friendly demeanor.
• Basic knowledge of food and beverage service standards.

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