F&B Coordinator

Aloft Hotels; Kuala Lumpur; On-site; MYR 33,000 - 54,000; Full time

Job summary

Aloft Hotels in Kuala Lumpur seeks an organized Administrative Associate to support guest services and daily office operations at our No. 5 Jalan Stesen Sentral location. You will enter and retrieve data, process correspondence, and assist with reservations and guest inquiries using standard office software.

The role requires accuracy, discretion, and a professional demeanor. You will collaborate with team members to maintain filing systems, respond to calls, prepare letters and memos, and

Qualifications

• Prior administrative experience is preferred.
• Strong written and verbal English communication skills.
• Ability to handle confidential information with discretion.

Responsibilities

• Enter and update records in databases and filing systems.
• Assist with mail, correspondence, and guest inquiries; prepare letters and memos.

Skills

Administrative support

Data entry

Customer service

MS Office

Tools

MS Office

Word

Excel

CRM software

Job description

Additional Information

Job Number26118350

Job CategoryAdministrative

LocationNo. 5 Jalan Stesen Sentral, Kuala Lumpur, Wilayah Persekutuan, Malaysia, 50470 VIEW ON MAP

ScheduleFull Time

Located Remotely?N

Position Type Non-Management

Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems.

Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Aloft, we aren't your typical hotel-but we aren't too cool for school either. We're here to be our guests' launching and landing pad. Whether they are taking their dog for a walk and coming back for a drink, wrapping up a day of meetings with coworkers, or they're in town to see family, friends, or their favorite band, we offer a hub for connection to others and the area around them, with modern design and personality to boot. We're looking for confident self-expressers who aren't afraid to draw outside the lines. If you are someone who gets excited about the possibilities to connect with others, then Aloft Hotels is the place for you. In joining Aloft Hotels, you join a portfolio of brands with Marriott International.

Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.