Export Admin Executive

Torto Food Industries (M) Sdn Bhd; Seberang Perai; On-site; MYR 100,000 - 150,000; Full time

Job summary

A food manufacturing company located in Penang, Malaysia, is seeking a candidate for the Export Sales role. Responsibilities include managing sales orders, coordinating shipping documentation, and ensuring timely customer payments. The ideal candidate should have at least an SPM or diploma in a related field and be proficient in English, Mandarin, and Bahasa Malaysia. Fresh graduates are encouraged to apply. Join an established company with a strong global presence in the food industry.

Qualifications

• SPM or Diploma and above in any related field.
• Command of English, Mandarin, and Bahasa Malaysia, spoken and written.
• Fresh graduates are encouraged to apply.

Responsibilities

• Receive sales orders and upload them using the provided Google link.
• Work closely with the Planner to determine ETA dates based on production.
• Ensure smooth loading and delivery arrangements.
• Coordinate and ensure all shipping documentation is processed accurately.
• Follow up on customer payments to ensure timely collection.
• Prepare and submit monthly forecast orders to the Accounts Department.
• Prepare and submit weekly ETD sales and collection reports.
• Manage import regulations, documentation, and clearance procedures.

Skills

Communication in English

Communication in Mandarin

Communication in Bahasa Malaysia

Education

SPM or Diploma in any related field

Job description

Responsibilities

• Receive sales orders and upload them using the provided Google link.
• Work closely with the Planner to determine ETA dates based on the production and shipment timeline.
• Ensure smooth loading and delivery arrangements.
• Coordinate and ensure all shipping documentation is processed accurately and on time.
• Follow up on customer payments to ensure timely collection.
• Prepare and submit monthly forecast orders to the Accounts Department.
• Prepare and submit weekly ETD sales reports to the Accounts Department and Director.
• Prepare and submit weekly sales collection reports to the Accounts Department.
• Follow up closely on submissions and pre‑exhibition arrangements.
• Maintain proper filing and handle administrative tasks related to the Export Sales Department.
• Manage import regulations, documentation, and clearance procedures.
• Handle sample room arrangements and coordinate customer visits (samples, refreshments, etc.).
• Perform any other ad‑hoc tasks assigned by the superior or management from time to time.

Qualifications

• SPM or Diploma and above in any related field.
• Command of English, Mandarin, and Bahasa Malaysia, spoken and written, to communicate effectively with a diverse client base and stakeholders.
• Fresh graduates are encouraged to apply.

Established in 1989, Torto Food has evolved from a small residential house to a 12,000‑sq‑ft factory producing biscuit products in Northern Malaysia. With over 20 years of experience, we have built a strong foothold in the food industry and export markets, reaching more than 60 countries across Asia, Europe, Africa, and the Americas. Our competitiveness is driven by continual investment in operations, marketing, sales, distribution, research and development, and world‑class automation.