Expertcare Product & Sales Specialist III, APAC

Boston Scientific; George Town; On-site; MYR 80,000 - 100,000; Full time

Job summary

A global medical devices company is seeking a Sales Support Specialist in Penang to enhance efficiency in capital equipment operations. You will support sales teams with quote generation and pricing, maintain opportunity funnels, and collaborate across regional teams to ensure successful product strategy execution. The ideal candidate has a Bachelor's degree and 3-5 years of relevant experience in sales coordination, preferably in medical devices.

Qualifications

• Minimum 3–5 years of experience in sales support, marketing, or product coordination in capital equipment.
• Experience in medical devices or capital equipment industry is preferred.

Responsibilities

• Support sales operations including quote generation, pricing validation, and documentation.
• Maintain and monitor Capital Equipment opportunity funnel from lead to closure.
• Collaborate with global product and marketing teams to localize materials.
• Act as the central resource for KPI tracking and pricing consistency.
• Serve as a key enabler to reduce administrative burden on country teams.

Skills

Sales support

Communication skills

Attention to detail

CRM tools proficiency

Collaboration

Fast-paced environment experience

Education

Bachelor Degree in any discipline

Tools

Salesforce

Quoting tools

PowerPoint

Job description

Additional Locations: N/A

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

Purpose

Provide high-impact sales and product support to country commercial teams across APAC for the Capital Equipment (CE) business. This role improves field productivity and commercial execution by managing pricing, quoting, marketing rollout, and funnel tracking ensuring alignment across global, regional, and local stakeholders.

Responsibilities

• Support sales operations including quote generation, pricing validation and documentation
• Maintain and monitor Capital Equipment opportunity funnel from lead through deal closure; manage renewal timelines and upsell tracking
• Collaborate with global product and marketing teams to localize materials for local markets, support service program launches, and ensure timely rollouts
• Provide regional coordination for tools, presentations, sales aids, and training assets
• Act as the central resource for KPI tracking, quote-to-close metrics, and pricing consistency
• Ensure best practice sharing and standardized processes across countries for efficient execution
• Serve as a key enabler to reduce administrative burden on country teams and frontline sales

Qualifications

• Minimum Bachelor Degree in any discipline
• Minimum 3–5 years of experience in sales support, marketing, or product coordination in relation to capital equipments
• Proficient in CRM tools (e.g., Salesforce) or equivalent, quoting tools and powerpoint
• Strong attention to detail and experience working with regional or global teams
• Excellent communication skills and ability to work in a fast-paced, matrixed environment
• Experience in medical devices or capital equipments industry is preferred

Quality System Requirements

In all actions, demonstrates a primary commitment to patient safety and product quality by maintaining compliance to the Quality Policy and all other documented quality processes and procedures.

For those individuals that supervise others, the following statements are applicable:

• Assures that appropriate resources (personnel, tools, etc.) are maintained in order to assure Quality System compliance and adherence to the BSC Quality Policy.
• Establishes and promotes a work environment that supports the Quality Policy and Quality System.

Requisition ID: 614482

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!