Expansion Lead

Tarro; Kuala Lumpur; On-site; MYR 30,000 - 50,000; Full time

Job summary

A growing tech company in Kuala Lumpur seeks an experienced Expansion Lead to help independent restaurants grow their businesses. This role includes visiting restaurants, building relationships with owners, and demonstrating how the company's solutions save time and reduce costs. Ideal candidates should have sales experience, strong communication skills, and confidence speaking in English. Join a fast-paced environment and contribute directly to market expansion for a novel restaurant solution.

Benefits

Opportunity to impact small businesses

Dynamic work environment

Qualifications

• Experience in sales or a customer-facing role.
• Articulate and confident in English.
• Ability to learn quickly in a fast-paced environment.

Responsibilities

• Visit restaurants to introduce Tarro's solutions.
• Build relationships with restaurant owners and managers.
• Maintain a healthy sales pipeline through prospecting.
• Support onboarding and ensure smooth handovers.

Skills

Sales experience

Strong communication

Customer relationship building

Confidence in face-to-face interactions

Education

Bachelor’s degree in business, marketing, or communications

Job description

About Us

Here at Tarro, we build products that empower small brick-and-mortar restaurants by liberating them from the operational burden of running their business. We do this by providing a frictionless connection between restaurants and their customers through our multi-product ecosystem, including AI-enabled order taking, delivery enablement, payment solutions, and point-of-sale software.

At Tarro, we combine bits (technology) and atoms (people) to solve real-world problems for small business owners. We work backwards from our customers, because when they succeed, we succeed.

The U.S. restaurant industry represents over a $1 trillion total addressable market, yet remains underserved by modern technology. While large chains benefit from expensive tools, we believe independent restaurant owners deserve access to powerful, affordable solutions.

Tarro has been profitable for nearly a decade and has achieved 5x revenue growth over the last three years. As of our last fundraising round in mid-2022, we were valued at $450M and have continued to grow rapidly across customers, product, and headcount. Today, thousands of restaurants trust Tarro to support nearly 20 million end customers. We were proud to be named one of Built In’s top companies to work for in 2023.

What we’re looking for

We’re looking for early-career, high-energy Expansion Leads to help independent restaurants across the U.S. grow their businesses with Tarro.

In this role, you’ll be on the ground — visiting restaurants in person, building relationships with owners and managers, and helping them understand how Tarro’s solutions save time, reduce costs, and drive growth.

This is an ideal role for someone who is confident, well-spoken in English, and excited to build a career at the intersection of technology, small business, and real-world problem-solving. If you’re self-driven, people-oriented, and enjoy face-to-face conversations, this role gives you direct ownership over launching and growing new markets.

What you’ll do

• Visit restaurants in person to introduce Tarro, deliver a compelling pitch, and close new business

• Build strong rapport with restaurant owners and managers, understand their operational challenges, and position Tarro as the right solution

• Launch new territories by mapping restaurant clusters, identifying high-potential prospects, and driving early traction

• Maintain a healthy sales pipeline through consistent prospecting, reliable follow-ups, and accurate CRM updates

• Share on-the-ground insights to help refine Tarro’s pitch, product, and go-to-market strategy

• Support onsite onboarding when needed and ensure a smooth handover to the Client Success team

Year 1 Deliverables

• Ramp quickly and hit early targets:

  • Complete Tarro’s ramp program and close 8 deals in your first 3 months in the U.S. (typical pacing: 2–3–3)

  • After ramp, maintain 3–4 Closed Won deals per month

• Build early traction in new territories:

  • Identify restaurant clusters, run daily walk‑ins, and build momentum as you help open new U.S. markets

• Maintain a strong and disciplined sales pipeline:

  • Generate consistent leads, follow up effectively, and keep CRM records accurate to support monthly and quarterly targets

• Ensure smooth onboarding and successful go‑lives:

  • Partner with new customers through early onboarding and ensure a smooth transition to Client Success

About You

• You have experience in sales or a customer‑facing role where you speak with people daily

• You are confident and articulate in English

• We encourage applications from fresh graduates who demonstrate strong aptitude, confidence in communication, and the ability to learn quickly in a fast‑paced, field‑based environment.

• You are comfortable walking into restaurants and speaking with owners or managers face‑to‑face

• You are a warm, persuasive communicator who builds trust quickly

• You have a strong ownership mindset and can operate independently in new cities

Bonus Points

• Experience working with small businesses, restaurants, or hospitality

• Background in door‑to‑door, field sales, brand activations, or live demos

• Experience living, studying, or working in the U.S., with familiarity in local business culture

• Bachelor’s degree in business, marketing, communications, or a related field

• Natural ability to make people feel comfortable and confident in trying something new

If you do not meet all the requirements listed above, which candidates rarely do, don't worry. We still encourage you to apply!

Tarro is committed to hiring the best team to empower small businesses to thrive. We believe that a diverse workforce is paramount to our success. We welcome talent from all backgrounds - including but not limited to - race, sexual orientation, gender identity, age, nationality, religion, veteran status, political affiliation, and disability.