Executive | Support, Services, Reporting & Compliance

EPF Malaysia; Petaling Jaya; On-site; MYR 80,000 - 120,000; Full time

Job summary

A government agency is seeking a qualified leader to supervise departmental tasks and deliverables, ensuring strategic alignment and effective performance management. The ideal candidate should have a relevant degree and at least 6 years of experience in business administration and project management. Strong communication skills in both English and Bahasa Malaysia are essential. This position offers a permanent employment status with confidentiality for all applications.

Qualifications

• Minimum of 6 years of professional experience in relevant fields.
• Possess Project Management certification or equivalent.
• Malaysian citizen with proficiency in Bahasa Malaysia.

Responsibilities

• Lead the development of annual work plans and monitor departmental deliverables.
• Develop and track KPIs for sections and staff.
• Coordinate meetings and facilitate stakeholder engagement.

Skills

Fluent in English

Strong communication skills

Project management

Strategic planning

Business administration

Education

Bachelor’s Degree in Economics or related field

Tools

Project Management Professional (PMP)

SCRUM

Job description

JOB SUMMARY

• Leadership & Oversight: Supervise and monitor the implementation of departmental tasks and deliverables, ensuring alignment with strategic priorities and timely achievement of targets.
• Performance Management: Develop, propose, and track Key Performance Indicators (KPIs) for sections and staff, ensuring continuous performance improvement and alignment with organizational goals.
• Meeting Coordination: Serve as the lead coordinator for departmental meetings with Management, ensuring effective planning, documentation, and follow-up.
• Stakeholder Engagement: Plan and facilitate engagement sessions within department and internal to support strategic initiatives and foster collaboration.
• Project Management: Lead and coordinate strategic projects, events, and programmes, ensuring successful execution in line with departmental objectives.
• Advisory & Support Services: Provide expert guidance and support for processes and governance and internal projects, including issue resolution, risk management, and process improvement.
• Strategic Leadership: Act as the working group lead for departmental strategic initiatives, driving innovation and continuous improvement.
• Subject Matter Expertise: Serve as a key point of reference for task management, internal projects, and governance-related matters, offering insights and best practices to enhance departmental effectiveness.

JOB DESCRIPTION

A. Strategic Planning & Monitoring

• Lead the development and execution of annual work plans for the section and department.
• Monitor and report progress of key deliverables, ensuring alignment with strategic goals.
• Coordinate task prioritization and resource allocation to optimize departmental performance.
• Support the preparation and management of the department’s OPEX and training budgets.
• Oversee procurement and payment processes in compliance with internal policies.
• Prepare department’s annual key achievements

B. Performance Management

• Collaborate with managers to formulate KPIs for sections and individual staff.
• Track and report departmental quarterly and annual performance, highlighting achievements and areas for improvement.
• Ensure clear communication and understanding of KPIs across all levels within the department.

C. Compliance & Governance

• Support audit, risk and compliance activities by providing accurate documentation and data.
• Ensure adherence to organizational policies and regulatory requirements.
• Identify and mitigate operational risks through proactive strategies.
• Contribute to the development and maintenance of operational manuals and guidelines.

D. Coordination & Support Services

• Facilitate effective communication and coordination across sections.
• Organize and manage meetings, workshops, and training sessions.
• Act as the meeting coordinator for departmental engagements with Management and Board Secretariat.
• Ensure timely dissemination of meeting materials and follow-ups.

E. Strategic Projects & Advisory

• Lead and manage internal strategic projects, including business case development and governance.
• Prepare and present project progress reports, including risk assessments and resolution strategies.
• Serve as a subject matter expert and advisory point for project-related matters.
• Provide operational support for departmental events and initiatives.
• Represent the department in cross-functional committees and strategic meetings.
• Collaborate with Enterprise Strategy on the 3-Year Plan by contributing relevant project insights.

F. Additional Duties

• Perform other administrative and strategic tasks as assigned by Management.

JOB REQUIREMENTS

• Possess a Bachelor’s Degree in Economics, Finance, Business Administration, Strategic Planning, Management or equivalent qualifications recognised by the Government from any local or overseas higher learning institutions.
• Has a minimum of 6 years of professional experience in areas such as business administration, initiative and project management, strategic planning, corporate performance, business transformation, or other related fields.
• Possesses a Project Management Professional (PMP), SCRUM, or other relevant project management certification; additional certifications are considered an advantage.
• Fluent in English and Bahasa Malaysia, with strong communication, writing, and presentation skills in both languages
• Malaysian citizen.
• Obtain a pass in Bahasa Melayu, including an oral test in Sijil Pelajaran Malaysia (SPM) level or equivalent qualification recognised by the Government.

PLACEMENT

Strategy Services Section, Policy & Strategy Department

JOB STATUS

Permanent

All applications are strictly CONFIDENTIAL and only shortlisted candidates will be called in for interview. Applications are deemed UNSUCCESSFUL if there is no feedback from the EPF 2 MONTHS after the closing date of the advertisement.