Executive Shipping - Contract Logistics/SCM, Operations

DB Schenker; Bayan Lepas; On-site; MYR 40,000 - 60,000; Full time

Job summary

A global logistics company in Penang is seeking a Shipping Coordinator to manage all shipping activities ensuring timely and accurate processing of shipments. Candidates should hold a Diploma or Degree in Logistics and possess 2 years of experience in the field. Strong communication skills and fluent English and Bahasa Malaysia are required. The role offers opportunities for growth in a diverse environment.

Qualifications

• Minimum 2 years of experience in shipping, freight forwarding, or logistics operations.
• Good knowledge of import/export documentation, customs regulations, and Incoterms.
• Fluency in English and Bahasa Malaysia (spoken and written).

Responsibilities

• Manage and control all shipping activities to ensure timely processing.
• Coordinate with freight forwarders and customers on shipment arrangements.
• Prepare and verify shipping documents such as invoices and packing lists.
• Track and monitor shipment movement to ensure on-time delivery.
• Maintain shipping records in accordance with audit requirements.

Skills

Coordination skills

Planning skills

Problem-solving skills

Communication skills

Detail-oriented

Education

Diploma or Degree in Logistics, Supply Chain, or related field

Tools

Microsoft Office (Excel, Word, Outlook)

ERP/WMS systems

Job description

You are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

1.0 Job Overview

• 1.1 To manage and control all shipping activities to ensure timely and accurate processing of inbound and outbound shipments in compliance with customer and regulatory requirements.
• 1.2 To coordinate and monitor daily shipment schedules with internal teams, customers, forwarders, and carriers to ensure smooth flow of goods.
• 1.3 To ensure all shipping documentation (import/export) is accurate, complete, and complies with customs and statutory regulations.
• 1.4 To plan and organize sufficient daily manpower and resources to support shipping activities effectively.
• 1.5 To ensure continuous improvement in documentation accuracy, process flow, and cost efficiency.
• 1.6 To liaise closely with internal stakeholders (warehouse, customer service, operations) for end-to-end shipment coordination.
• 1.7 To ensure corrective and preventive actions are implemented promptly for shipping-related issues.
• 1.8 To ensure all shipping-related reports are prepared and submitted to customers and management on time.
• 1.9 To comply with company policies, procedures, and work ethics at all times.
• 1.10 To accept any other duties or responsibilities as may be assigned by management from time to time.

2.0 Job Responsibilities (duties / Tasks)

• 2.1 Coordinate with freight forwarders, transporters, and customers on shipment arrangements, schedules, and documentation.
• 2.2 Prepare and verify shipping documents such as invoices, packing lists, delivery orders, airway bills, and bills of lading.
• 2.3 Ensure proper submission and filing of custom-related documentation (K1, K2, ZB1, etc.) and compliance with import/export regulations.
• 2.4 Liaise with internal departments (warehouse, operations, customer service) to ensure timely cargo readiness and dispatch.
• 2.5 Track and monitor shipment movement to ensure on-time delivery and resolve any delays or exceptions.
• 2.6 Communicate proactively with customers on shipment status, discrepancies, or delays.
• 2.7 Maintain shipping records and documentation in accordance with audit and company requirements.
• 2.8 Support management in reviewing freight costs, negotiating with forwarders, and improving shipping efficiency.
• 2.9 Ensure adherence to safety, security, and quality standards during shipping operations.
• 2.10 Escalate to Management any issues related to carrier performance, customs clearance, or non-compliance.
• 2.11 Provide timely and accurate shipping reports (daily/weekly/monthly) for management and customer review.
• 2.12 Review and update Standard Operating Procedures (SOP) for shipping operations as and when necessary.
• 2.13 Support corrective and preventive action plans for shipment or documentation discrepancies.
• 2.14 Ensure effective communication across all levels—customers, internal teams, and external partners—to support service excellence.

3.0 Job Specification (qualification, Experience, Skills, Attributes)

• 3.1 Minimum Diploma or Degree in Logistics, Supply Chain, or related field.
• 3.2 Minimum 2 years of experience in shipping, freight forwarding, or logistics operations.
• 3.3 Good knowledge of import/export documentation, customs regulations, and Incoterms.
• 3.4 Fluency in English and Bahasa Malaysia (spoken and written).
• 3.5 Strong coordination, planning, and problem-solving skills.
• 3.6 Detail-oriented with high accuracy in documentation handling.
• 3.7 Good communication and interpersonal skills with internal and external stakeholders.
• 3.8 Ability to work under pressure and meet tight deadlines.
• 3.9 Proficient in Microsoft Office (Excel, Word, Outlook) and ERP/WMS systems.

To be considered for this position you must have valid rights to work and live in Malaysia.