Executive, Sales Support

DKSH Group; Petaling Jaya; On-site; MYR 40,000 - 60,000; Full time

Job summary

A leading multinational company is seeking a Sales support professional in Petaling Jaya, Malaysia. The role involves preparing sales reports, monitoring accounts receivables, and supporting administrative tasks. Candidates should have a Bachelor's Degree in Business Administration or a related field, along with 2-3 years of relevant experience. Proficiency in Excel and strong customer management skills are essential. Fluency in the local language and English, both written and spoken, is preferred.

Qualifications

• Minimum 2-3 years relevant work experience, preferably in similar industry.
• Demonstrate sound knowledge and understanding of the industry/market.

Responsibilities

• Prepare timely sales report and monitor customers accounts.
• Coordinate with CAMs and Senior Manager in gathering information.
• Assist in special projects related to selling and order processing.

Skills

Customer management skills

Research and analytical skills

Proficiency in office productivity tools

Fluency in local language

Education

Bachelor's Degree in Business Administration/Accountancy

Tools

Excel

Word

PowerPoint

Job description

Location: Petaling Jaya, MY, MY

Global Business Unit: HEC

Job Function: Sales

Requisition Number: 187179

Job Summary

• Prepare timely sales report, backorders and sell-out data report.
• Prepare and monitor customers accounts receivables clearance, sales support tools, customer’s promotion compliance and on shelf availability.
• Support other administrative works when required.

General Responsibilities

• Key person to comple A&P mapping and matching (Adversiting & Promotion) in Exceedra system on daily basis to meet the expectation of AR aging.
• Key person to coordinate and liaise with CAMs/Senior Manager/ IT dept. in addressing any gap in the matter of A&P mappign and matching issues in Exceedra.
• Assist Senior Manager in preparing and compiling the Customers Accounts Receivables report, OSA template, promo compliance and sales bulleting template for CAMs input.
• Prepare daily sales tracker and circulate the reports to relevant stakeholders.
• Key person to update Customers Accounts sell‑ot data, as well as provide month‑on‑month sales trend analysis.
• Monitor and follow‑up on aging accounts receivables from Customers Account.
• Assist in any special projects related to selling, order processing, customer service and logistics, backorders, whenever necessary.
• Coordinate with CAMs and Senior Manager in gathering and verifying all necessary information for Customers Account Administrative activities.
• To backup COM (Customers Operation Management) team and extend necessary support in the event team member is out of office and to undertake assignment when required by immediate superior.

Functional Skills and Knowledge

• Demonstrate sound knowledge and understanding of the industry/market/competitors/customers
• Demonstrate basic customer management skills
• Demonstrate a general understanding in all aspects of supplier and customer relationship management including supply chain, field marketing and branding
• Demonstrate advanced research and analytical skills
• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint, Pivot Table, V‑lookUp)
• Demonstrate fluency in local language and ideally in English, both written and spoken

Education

• Minimum Bachelor's Degree in Business Administration/Accountancy/ or related field.
• Minimum 2-3 years relevant work experience, preferably in similar industry.